ServiceNow Solution Architect-W2 Only
ServiceNow Solution Architect-W2 Only
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10years
$ 60 - 68
1 Vacancy
Job Description
This is a remote position.
Job title: ServiceNow Solution Architect
Duration: Long term
- ITSM
- ITOM
- CSM
- ServiceNow Solution Architect
Key Responsibilities:
Solution Design & Architecture
- Lead the design and architecture of ServiceNow solutions ensuring alignment with business and IT strategies.
- Define technical standards best practices and governance models for ServiceNow implementations.
- Architect scalable and maintainable solutions across ITSM ITOM CSM HRSD SecOps GRC and other modules.
- Provide architectural guidance for custom applications and enhancements within ServiceNow.
- Oversee the design and development of workflows business rules UI policies and client scripts.
- Ensure optimal performance security and compliance in ServiceNow implementations.
- Lead ServiceNow upgrades and migrations ensuring minimal business impact.
- Design custom integrations with third-party applications using REST SOAP APIs Integration Hub and MID Servers.
- Work closely with business stakeholders developers administrators and leadership teams to gather requirements and translate them into technical solutions.
- Provide technical leadership and mentorship to development teams.
- Conduct architectural reviews impact assessments and design validation.
- Establish and enforce governance policies to ensure ServiceNow best practices.
- Perform platform health checks performance tuning and optimization.
- Ensure compliance with ITIL and enterprise architecture frameworks.
- Drive automation and AI-driven enhancements to improve ServiceNow efficiency.
- Stay up to date with ServiceNow releases features and industry trends recommending innovations.
- Conduct periodic service reviews and post-implementation evaluations.
Required Qualifications & Experience: ServiceNow Expertise
- 10 years of experience in designing and developing ServiceNow solutions.
- Strong expertise in ITSM ITOM CSM HRSD GRC SecOps and custom applications.
- In-depth knowledge of Common Service Data Model (CSDM) CMDB Discovery Event Management and Service Mapping.
- Hands-on experience with ServiceNow scripting (JavaScript Glide API Business Rules Script Includes UI Policies Client Scripts and Flow Designer).
- Experience in ServiceNow integration with external systems (REST SOAP LDAP SSO MID Server and Integration Hub).
- Deep understanding of ServiceNow security access controls and data privacy best practices.
- Experience in enterprise architecture cloud computing and SaaS platforms.
- Strong understanding of Microservices APIs and modern integration strategies.
- Familiarity with DevOps CI/CD Agile and ITIL methodologies.
- Performance optimization experience in large-scale ServiceNow implementations.
- Strong communication and stakeholder management skills.
- Ability to translate business requirements into technical solutions.
- Leadership and mentoring capabilities for guiding development teams.
- Analytical mindset with problem-solving and troubleshooting skills.
Preferred Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) ITSM ITOM CSM HRSD SecOps or GRC
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Technical Architect (CTA) (Preferred)
- ITIL v4 Certification (Preferred)
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Employment Type
Full Time
