The Sales Representative is responsible for selling Edwards Labels printing services by developing new accounts and maintaining existing accounts. This role requires proactive customer engagement in-depth product knowledge and effective sales techniques to drive revenue growth.
Key Responsibilities
- Sell company products and services to new and existing customers.
- Maintain and expand annual profitable sales within assigned accounts.
- Prospect and establish new accounts.
- Study product information to enhance professional knowledge.
- Address customer inquiries provide information and ensure customer satisfaction.
- Obtain detailed job specifications and close sales based on contracts.
- Explain technical product or service details accurately.
- Distribute promotional literature or samples to customers.
- Present proposals to current and prospective customers and negotiate pricing or terms.
- Maintain accurate records of sales transactions.
- Verify customer credit information and process financial transactions.
- Manage customer accounts address complaints and coordinate issue resolution.
- Collaborate with managers and supervisors to improve processes and resolve non-conformance issues.
- Contact customers regarding inquiries claim investigations or adjustments.
- Recommend improvements to products packaging shipping services and billing procedures.
- Attend sales meetings training sessions and industry trade shows.
- Maintain a clean and organized workspace.
- Perform other duties as assigned by management.
- Overtime Authorization and Requirement - Unauthorized approval in advance of working overtime and repeated refusal to work overtime are violations of company policy.
Knowledge & Skills
- Understanding of sales principles marketing strategies and product promotion techniques.
- Strong customer service orientation with the ability to assess needs and enhance satisfaction.
- Proficiency in communication negotiation and problem-solving.
- Basic knowledge of financial transactions including customer credit verification.
- Strong time management and organizational skills with the ability to multitask effectively.
Abilities
- Work effectively with a diverse customer base.
- Prioritize tasks and manage workflow efficiently.
- Recognize potential issues and make informed decisions under pressure.
- Adapt to changing circumstances and work independently with minimal supervision.
- Perform repetitive upper-body motions and lift office supplies up to 20 lbs.
- Maintain attention to detail and work in a structured organized manner.
Salary Range: $37000 $100000 plus commission
Qualifications :
- High school diploma or equivalent required.
- Minimum of one year of sales experience preferred.
Additional Information :
Edwards Label is an Equal Opportunity Employer.
Equal access to programs services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Remote Work :
No
Employment Type :
Full-time