IT Lab Suppport Specialist (On-site Madison, WI)

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure software system integration instrument support IT and project management as required to support EFII growth across all sites.  The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.  The lab support specialist may also support the NSC service desk.

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate process or print raw data
• Perform simple to advanced programming activities including test creation or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop coordinate and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure systems hardware software IT closet and hardware inventory
• Act as the liaison with the Eurofins IT NSC.  May also support direct IT NSC duties up to 25% of their role.
• Lead application troubleshooting efforts within Eurofins Food Chemistry Testing Madison
• Assist in risk mitigation efforts for disaster recovery plans including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Madison to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications :

Associates degree or at least 5 years applicable experience in IT infrastructure or network environment (Military and vocational certificates are acceptable).  A lab degree with experience plus IT knowledge may be substituted for education

• Ability to administer manage and maintain multiple applications and/or systems
• Demonstrated knowledge of PC operating systems IT infrastructure and security
• Lab eperience strongly preferred
• Advanced computer skills
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to lead a project team to completion of a given task
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently

Additional Information :

What we offer: As an employer were keen to look after our people with as much dedication as they look after our patients. Thats why we offer competitive salaries excellent training and exceptional career prospects. Were a growing and ambitious company so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time