Forward Deployed Engineer

The Opportunity

Were looking for a Forward Deployed Engineer to join the ModernFi team and help onboard financial institutions to our platform. This role sits on the Engineering team and works across functions to ensure every client has a seamless and delightful technical onboarding experience. Youll set up infrastructure configure integrations communicate with partners and build tooling to make the process better for everyone involved.

This is a great opportunity for someone with a technical background who loves being client-facing. Youll work directly with banks and credit unions translate requirements between technical and non-technical stakeholders and take the lead on key projects that unlock revenue and drive client success. Youll also help shape how ModernFi scales onboarding as we grow.

We believe in hiring smart curious people and giving them real ownership. Youll work closely with our product and engineering teams attend daily standups and contribute to our culture of quality autonomy and fast execution.

Responsibilities

• Lead technical onboarding of new institutions to the ModernFi platform from account setup to configuration testing and go-live

• Manage infrastructure setup for clients including provisioning SFTP servers and keypairs with Pulumi

• Collaborate with bank IT teams to configure SSO in Auth0 based on their identity providers

• Coordinate onboarding for third-party digital banking integrations like Q2 serving as the glue between ModernFi the client and the partner

• Own and improve our public API documentation making it easier for clients to integrate and showcasing our engineering-first approach

• Build tooling dashboards or internal features (using Python Retool etc.) that make your work more efficient and scalable

• Optimize our self-service onboarding tool by partnering with our CS team to intake client feedback and provide product suggestions or own immediate fixes

• Translate between technical and non-technical audiences with empathy and clarity
  

About You

• Engineering background with a CS degree or equivalent experience

• Comfortable working with code and infrastructure you may not write production services day to day but you can spin up an SFTP server tweak a Python script or make a SQL query

• Excellent communicator who can guide clients through technical setup and translate their needs to the engineering team

• Excited by the idea of improving the customer experience through a mix of software process and grit

• Collaborative and fun to work with you bring positive energy to the team

• Experience with tools like AWS Auth0 Pulumi Python PostgreSQL or Retool is a plus but not required
  

About Us

The caliber and character of the ModernFi team set us apart.

We value competence and drive over experience and seek compassionate people with diverse backgrounds. We appreciate technical ability dedication and humble confidence. Above all we value respect respect for our colleagues clients partners and ourselves.

Our team pushes each other to be better every day supports each other when challenges arise and grows together on this journey. Because we are a close-knit team we are selective and considerate with every hire.

The people at ModernFi could be doing anything in the world yet they choose to be here.

Benefits

We offer a generous salary unlimited PTO and premium health dental and vision insurance. As an early hire you will have access to significant equity at a critical stage of the companys growth.

The Process

If youd like to learn more please email us at During the recruitment process youll meet the engineering team Adam and Paolo.

We are excited to get to know you learn about what motivates you and ensure that we can accelerate your personal and professional growth.