Software Engineer, Cloud Center of Excellence Platform
Software Engineer, Cloud Center of Excellence Platform
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1 Vacancy
Job Description
About this team:
The Cloud Centre of Excellence (CCOE) team within the Digital Technology organization is a group of passionate Developers DevOps engineers and System Engineers dedicated to driving customer success through deep technical expertise. Focused on cloud solutions automation and AI-driven management interfaces we build and evolve AI platforms collaborate on AI-powered products and manage highly available infrastructure to deliver intuitive user experiences.
About this role:
In this role youll design and build infrastructure and platform features to support AI workloads writing clean reusable code while working closely with product owners and engineers. Youll focus on creating scalable reliable systems automating processes and delivering user-friendly software that aligns with customer needs.
What you get to do in this role:
- Write high-quality clean and reusable code by adhering to best practices in software architecture and engineering processes (e.g. Code Reviews Unit Testing).
- Partner with product owners to fully understand requirements and take ownership of your code from design through implementation test automation and final product delivery.
- Play a key role in designing developing and implementing infrastructure platform deployment and observability features that support AI workloads.
- Work closely with researchers AI engineers and infrastructure teams to ensure the performance scalability and reliability of Kubernetes clusters.
- Contribute to the design and development of new automation solutions and features.
- Build software that is intuitive and user-friendly enabling customers to easily extend and customize functionality to meet their unique needs.
Qualifications :
- A Masters degree in Computer Science Computer Engineering Software Engineering or a related field is preferred.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 3 years of development experience with languages like Python Go Java or similar.
- Advanced expertise in JavaScript modern UI frameworks and REST API development.
- Proven experience in driving large-scale deployments for enterprise clients especially with AI-based products.
- AI or Machine Learning implementations are required.
- 3 years of hands-on experience in infrastructure platform operations deployments and DevOps practices.
- Familiarity with DevOps tools such as Helm Terraform Kubernetes Docker Splunk and Jenkins.
- Experience with software-defined networking infrastructure as code and configuration management.
- Ability to lead projects with significant technical risk and deliver successful outcomes.
- Hands-on experience with any one of the major Cloud platforms like Microsoft Azure Google Cloud (GCP) or Amazon Web Services (AWS).
- Strong team collaboration skills attention to detail and the ability to communicate effectively with others.
Nice to have Skills:
- Experience with ServiceNow AI products.
- Familiarity with ServiceNow Workflows Flow Designer tools and scripting in Glide JavaScript.
About Digital Technology
Were not yesterdays IT departmentwere Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AI-driven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to becoming the defining enterprise software company of the 21st century. We love co-creating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for employees and customerswhen you work in ServiceNow Digital Technology you work for them.
#DTjobs
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
