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General Manager Position Description
Department: Store Operations
Job Title: General Manager
Reports To: Regional Operations Manager
Director Team Relations - secondary report
Direct Reports: Assistant General Manager CSRs Pizza Makers and Delivery Experts
Being a Dominos General Managers is more than just a job - its a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it.
Each store has its own personality and we reward outstanding leaders and operators. Youll love the buzz of high-energy friendly competition. If you are possess integrity and honesty are motivated energetic and youll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business!
Many Dominos General Managers today are successful Dominos franchise owners. From Customer Service Reps to Management General Manager to Manager Corporate Operations or Franchisee our stores offer a world of opportunity. There is no place for average at Dominos; go somewhere else to be average.
General Manager responsibilities:
Managing costs building sales increasing customer base and store profitability
Lead Team Members in operation excellence and promotion of brand standards
Recruitment new Team Member training and scheduling
Provide continuous training and development of your and our Team Members and Management teams
Uphold brand standards and company policies
Serve as operations expert on Dominos operating standards to maximize productivity
Ensure consistently high quality product and service to customers
Ensure health safety and cleanliness standards are upheld
Foster productive and professional relationships and engage Team Members
Serve as store mentor and operations expert in all Dominos store-level Team Member positions
Build relationships with customers and community
Cash handling reconciliation and reporting
Inventory control and management
If youve got your eye on developing a rewarding Dominos career are ambitious even on your not-so-good days enjoy competition and strive for operational excellence then make your career with us!
Perks of the job:
From the first slice of pizza to the last customer you serve we know how important it is to provide the best training and support. Our people are the reason were successful today and why well continue to be successful in the future. So it makes sense for us to help you become your very best.
Dominos General Managers enjoy:
Competitive salary
Performance-based bonus program
Fast career progression
Paid training
Health Insurance
Paid Time Off
Energetic fun and positive culture
Qualifications :
Minimum requirements and expectations:
A job with us means you get to be yourself work hard have fun and learn heaps of new skills along the way. How far you go is up to you. What you will need:
An EXCEPTIONAL and POSITIVE attitude
Possess integrity and honesty
Excellent attendance and punctuality
You must be 18 years of age or older.
Possess reliable transportation as well as valid drivers license registration and liability insurance
Be able to pass back ground investigation and motor vehicle report
Previous quick service restaurant pizza niche experience 1-2 years preferre
Maintain an attitude of adaptability accountability self-motivation and passion for excellent customer service and superior products
Effectively train and engage Team Members
Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation
Previous inventory control labor costs and computer knowledge
Ability to create and effectively manage Team Member schedule
Ability to add subtract multiply and divide accurately and quickly (may use calculator)
Verbal writing and telephone skills to communicate effectively with Team Members and customers
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Adept at utilizing proprietary software systems PULSE and PWR
Ability to comprehend and give correct written instructions
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities perform repetitive tasks work alone and with others work under stress meet strict quality control standards deal with people analyze and compile data make judgments and decisions
Ability to stand for long periods of time: Most tasks are performed from a standing position.
Additional Information :
PHYSICAL REQUIREMENTS including but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Walking
For short distances for short durations
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves.
Occasionally pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray.
During delivery carry pizzas and beverages while performing walking and climbing duties.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs wash walls perform maintenance.
During delivery of product navigation of five or more flights of stairs may be required.Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up down and forward.
Workers reach above 72 occasionally to turn on/off oven controls change prices on sign and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes.
Workers reach forward when obtaining topping ingredients cleaning work surfaces or answering phones.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Machines Tools Equipment Work Aids
Team Members may be required to utilize pencils/pens computers telephones calculators TDD equipment pizza cutter and pizza peel.
Driving Specific Job Duties
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
Requires
Valid drivers license with safe driving record meeting company standards.
Access to insured vehicle which can be used for delivery.
Remote Work :
No
Employment Type :
Full-time
Full-time