Order Taker (In Room Dining)
Order Taker (In Room Dining)
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Job Description
This job description outlines a hospitality role focused on delivering high-standard guest service ensuring the proper use and safety of service equipment and promoting strong teamwork. The employee is expected to communicate effectively be knowledgeable about products and manage the service process in line with hotel standards. Attention to hygiene organization and professional appearance is also essential at all times.
Qualifications :
- Passion for luxury hospitality and exceptional service
- Strong interpersonal and communication skills
- Attention to detail and commitment to excellence
- Ability to work as part of a diverse dynamic team
- Previous experience in a luxury hotel environment is an asset
- A proactive solution-oriented approach
- Excellent reading writing and oral proficiency in the English language
- Ensure guests receive the prompt courteous and helpful attention they require
- Maintain complete knowledge of all F&B services outlets and hotel services/features
- Complete knowledge of menus and wine lists and up-to-date information about specialties and menus
- Ensure that answer phone calls promptly and efficiently using correct greeting per phone standard
- arry out correct order-taking procedures with recommendations to the guest as per brandLQA and Forbes standard.
- To control & maintain delivery timing within Hotel standard
Additional Information :
Privacy Notice for Job Applicants
Zorlu Yap Yatrm Anonim irketi Zorlu Center Otelcilik ubesi located at Levazm Mah. Vadi Cad. Zorlu Center No:2 Kap No: 170 Beikta/stanbul acting as a data controller (the Company / Zorlu) places the utmost importance on the protection of your personal data.
Accordingly our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the Law / PDPL).
For detailed information on how your personal data is processed please refer to our Privacy Notice for Job Candidates.
No
Employment Type :
Full-time
Employment Type
Full-time
