Summary
Responsible for providing prompt and professional F&B service to hotel & swimming pool guest.
Job Responsibilities
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
- Deliver F&B services in accordance to outlets standards and procedures.
- Check on table setting cleanliness and side station preparation as per work station assigned prior to the start of operation.
- Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready such that they arrive at the guests table at the correct temperature.
- Greet all guests warmly upon arrival at the pool.
- Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
- Try to remember individual guests names and their preferences to extend personalised service.
- Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
- Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area.
- Collect F&B supply requisition ensure that the stock collected is as per requisition.
- Report any complaints incidents or other irregularities to management.
- Assist other F&B outlets with their operations during peak times or when required.
Qualifications :
Your Experience and Skills include :
- Excellent communication & interpersonal skills with colleagues & guests.
- Excellent customer service skills and enjoy creating delightful moments for guests.
- Able to thrive in a dynamic & fast-paced environment.
Additional Information :
What is it in it for you :
- 5-day Work Week.
- Duty Meals are provided.
- Heartist F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit Dental/Optical/Vacation Expenses.
- Comprehensive Medical & Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time