IT Support (Onsite)
IT Support (Onsite)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
"Your Tech. Our Watch. Zero Downtime."
At Pandr Outsourcing we re on the hunt for a proactive tech-savvy IT Support Specialist to join our growing team. You ll be the go-to expert for technical assistance helping staff troubleshoot issues optimize systems and secure our IT environment. If you re passionate about solving problems and making technology work for people we want you on our side.
- Technical Troubleshooter: Diagnose and resolve hardware software and network issues efficiently.
- Helpdesk Hero: Provide prompt and friendly support to internal staff via helpdesk systems chat or calls.
- Network Guardian: Monitor maintain and safeguard the company s IT infrastructure ensuring uptime and security.
- Upgrade Adviser: Recommend and implement tech upgrades and process improvements.
- Documentation Guru: Maintain accurate records of issues resolutions and IT processes.
- Training Facilitator: Conduct basic IT training and onboarding for staff to promote tech literacy.
- Disaster Recovery Pro: Assist in backup and recovery planning to protect critical data.
Requirements
Qualifications
- Bachelors degree in IT Computer Science or related field or equivalent hands-on experience.
- Proficient in both Windows and MacOS environments.
- Sound knowledge of networking (LAN WAN Wi-Fi) and basic cybersecurity principles.
- Excellent communication skills able to translate tech talk into plain English.
- Strong multitasking time management and analytical skills.
Benefits
Perks & Benefits
- Competitive compensation package.
- Friendly collaborative work environment.
- Ongoing learning and career development opportunities.
- Freedom to bring your tech ideas to life!
Why Join Us
- Healthy conducive work environment (Great Place to WorkTM Certified three years in a row!)
- Work with an innovative company providing cutting-edge solutions across multiple industries
- Lead a team in a fast-paced high-growth environment
- Competitive compensation and opportunities for career advancement
- Collaborative forward-thinking work culture
- Competitive salary
- 21 leave credits all client-based holidays
- HMO coverage dependent
- Exposure to world-class high-level management from local and international direct supervisors.
Ready to take your sales career to the next level Apply now!
IT Support / Helpdesk assisting staff with technical issues Troubleshooting diagnosing and resolving hardware, software, and network problems Networking LAN, WAN, Wi-Fi setup and maintenance
Education
Bachelor's degree in IT, Computer Science, or related field or equivalent hands-on experience.
Employment Type
Full Time
