About the Role
As part of a critical self-service initiative within our organization we are seeking an experienced and detail-oriented Data Specialist to join our team on a short-term contract. This role is essential to the success of our project as it involves accelerating data preparation and ensuring seamless data upload into a newly launched customer portal.
We are looking for a proactive individual who thrives in a fast-paced environment learns quickly and can manage multiple systems and platforms to collect and process data efficiently. As part of this initiative you will play a vital role in ensuring data integrity and accuracy which is critical to the success of this project and our customer experience.
Key Responsibilities
- Data Collection and Interpretation: Extract and analyze customer data from multiple systems including SAP Salesforce and 3rd party vendor licensing platforms to gather information such as contact details license entitlements contract agreements and pricing.
- Data Curation and Preparation: Organize validate and curate data into well-structured formats for upload into a vendor portal. Extreme attention to detail and adherence to established data formatting standards are required.
- Data Upload and Issue Remediation: Upload data into the new system accurately and troubleshoot any data-related issues ensuring 100% accuracy to maintain project timelines.
- Cross-functional Collaboration: Work closely with internal teams including IT and business operations to ensure proper data alignment and compatibility with the new system.
- Process Documentation: Document processes findings and best practices to streamline data preparation and upload activities for future use.
Requirements
Required Qualifications and Skills
- Proficiency with Microsoft Excel including advanced features such as pivot tables VLOOKUPs data cleaning and formatting.
- Hands-on experience with SAP and Salesforce with the ability to navigate and extract data from these systems efficiently.
- Strong analytical and problem-solving skills with a focus on maintaining 100% data accuracy and integrity.
- Proven ability to work independently and manage multiple tasks while contributing to a larger project team.
- Excellent organizational skills and ability to meet tight deadlines.
- Must be able to work on a night shift schedule.
Preferred Skills and Nice-to-Haves
- Familiarity with Microsoft licensing structures and related data sets.
- Exposure to the AppDirect platform or similar vendor portals is an asset.
- Experience in large-scale data migration projects.
- Previous experience working on self-service or customer portal initiatives.
Benefits
WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Proficiency with Microsoft Excel, including advanced features such as pivot tables, VLOOKUPs, data cleaning, and formatting. Hands-on experience with SAP and Salesforce, with the ability to navigate and extract data from these systems efficiently. Strong analytical and problem-solving skills with a focus on maintaining 100% data accuracy and integrity.
Education
Post-secondary degree or equivalent experience preferred.