Senior IT Support Specialist
Senior IT Support Specialist
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1182 - 1182
1 Vacancy
Job Description
This is a remote position.
- Full-time (40 hours per week) Work Schedule: 8am to 5pm WST with 1 hour unpaid break.
- Client Timezone: Perth Australia (AWST)
- Full-time position (40 hours per week)
- Remote work arrangement
- Direct client-facing technical support
- Involvement in automation and development projects
- Opportunity for continuous learning and skill development
- Provide level 2-3 IT support services for managed service clients
- Work with Microsoft-based technologies including Azure Office 365 and Intune
- Develop and implement automation and integration solutions with existing tooling
- Support cybersecurity initiatives and implementations
- Handle complex technical issues that require senior-level expertise
- Collaborate on MSP operations and client service delivery
Requirements
- 5-10 years of MSP (Managed Service Provider) experience
- Strong expertise in Microsoft technologies (Azure Office 365 Intune)
- Experience with automation and integration development
- Cybersecurity knowledge and experience
- Level 2-3 technical support capabilities
- Ability to hit the ground running with minimal training
Benefits
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
5-10 years of MSP (Managed Service Provider) experience Strong expertise in Microsoft technologies (Azure, Office 365, Intune) Experience with automation and integration development Cybersecurity knowledge and experience Level 2-3 technical support capabilities Ability to hit the ground running with minimal training
Employment Type
Full Time
