Concierge Team Leader
Concierge Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
LOOKING TO CHANGE THE GAME
Pullman Auckland is looking for a talented and a passionate concierge wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun talented & passionate team that is all about creating memorable experiences.
Your key responsibilities will include but are not limited to:
- Shift Supervision across the concierge desk area
- Facilitating with guest arrivals departures and during their stay
- Share local knowledge as well as driving loyalty and up sell hotel facilities
- Lead the team to enhance guest satisfaction
- Liaise with all departments to ensure all necessary follow-up is conducted
Qualifications :
REAL PLACE REAL PEOPLE
To be successful in your application you must exhibit the following qualities:
- You will have an outgoing personality with genuine passion for Hospitality and customer service
- Be flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster including early mornings and late nights
- You are all about quality and presentation and you have the desire to progress in hospitality
- You are an approachable team player and you can think outside of the box
- Be able to manage multiple tasks at any given time
Whilst talent and attitude are our primary requirements you also have:
- Full NZ Drivers Licence is essential
- Immaculate personal presentation and high level of communication - both written and verbal.
- Leadership capability
Additional Information :
Why join Pullman Auckland
Our People Culture
We are who we serve
We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
