Guest Service Agent
Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Use your charisma and love for Aotearoa to create a truly unforgettable first impressionyour enthusiasm will make all the difference
- Make every guest feel genuinely welcomed & valued turning every goodbye into an until we meet again.
- Provide exceptional friendly service to both external and internal guests ensuring everyone feels appreciated
- Ensure a smooth check-in and check-out process leaving guests impressed with how effortless their stay was from start to finish
- Be an ambassador for the Accor ALL loyalty program showcasing its benefits and helping new guests sign up to enhance their future stays
- Join a vibrant Front Office team where your energy and passion will elevate the guest experience every single day
Qualifications :
- Experience in a Front Office or Reception role at a medium-to-large Hotel is advantageous but not required
- A people person with a natural ability to connect with guests and make them feel at home no matter where theyre from
- Organized and great with time management with strong written and verbal communication skills to match
- A team player who loves working in a fast-paced environment but can also take charge and work independently when needed
- Full of energy & initiative always striving to create an exceptional experience for every guest you meet
Additional Information :
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Accors refer-a-friend bonus
- Meals on shift
- Paid Parking at Auckland Airport
- Paid Birthday Leave
- Paid Wellness Leave
- Refer a Friend Incentive
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
