Assistant General Manager, Client Relationship & Growth
Assistant General Manager, Client Relationship & Growth
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Client Relationship Management
- Build nurture and sustain strong relationships with key clients decision-makers and stakeholders.
- Serve as the primary escalation point for high-value clients ensuring prompt resolution of issues and exceptional customer experience.
- Develop and execute client engagement plans to strengthen loyalty and promote repeat business.
- Business Growth & Market Expansion
- Identify evaluate and pursue new business opportunities across sectors and regions in Africa.
- Lead business development efforts including proposal development negotiations and deal closures.
- Monitor industry trends competitor activities and emerging market opportunities to inform strategic decisions.
- Sales Leadership & Performance Management
- Drive sales growth by setting performance targets monitoring progress and implementing corrective actions as needed.
- Mentor coach and support sales teams to enhance productivity and effectiveness.
- Oversee the development and execution of sales strategies tailored to regional market conditions and client needs.
- Strategic Planning & Execution
- Collaborate with leadership to design and implement business growth strategies.
- Translate market insights into actionable plans and client solutions.
- Manage revenue forecasts sales pipelines and performance reporting.
- Partnership Development
- Establish and maintain strategic partnerships to expand the companys footprint and service offerings.
- Represent the organization at industry events conferences and client meetings.
- Operational Excellence
- Ensure effective use of CRM systems sales analytics tools and market intelligence platforms.
- Promote a culture of high performance accountability and client-centricity.
Qualifications :
- Bachelors degree in Business Administration Marketing or related field; MBA preferred.
- Minimum of 10 years overall professional experience including at least 5 years in consulting (preferably within a top-tier or mid-tier consulting firm) with proven expertise in sales management driving business growth and leading sales teams across the African market.
- Entrepreneurial mindset with the ability to identify and capitalize on emerging opportunities drive innovation and navigate ambiguity and uncertainty within the African market.
- Deep understanding of African business cultures market dynamics and consumer behaviour across different regions and industries.
- Excellent communication negotiation and interpersonal skills with the ability to build rapport and influence key stakeholders at all levels within the African market.
- Strategic thinker with strong analytical skills and the ability to translate market insights into actionable sales strategies tailored to the African context.
- Results-oriented mindset with a track record of achieving and exceeding sales targets and objectives in the African market.
- Experience working in a fast-paced dynamic environment with the ability to adapt quickly to changing market conditions and business priorities within Africa.
- Proficiency in CRM systems sales analytics tools and other relevant software applications.
- Ability to travel occasionally within Africa as required.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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