Customer Service Associate [NYSC CORPERS]
Customer Service Associate [NYSC CORPERS]
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Were seeking a highly organized and customer-focused Delivery Associate to join our EdTech team. As a Delivery Associate you will be responsible for ensuring seamless delivery of our online courses supporting students and collaborating with internal teams to drive student success.
Key Responsibilities:
- Coordinate with students instructors and internal teams to ensure smooth course delivery
- Provide exceptional student support responding to queries and resolving issues promptly
- Monitor student progress identify potential issues and proactively offer solutions
- Collaborate with instructors to ensure timely course materials and content delivery
- Analyze student feedback and suggest improvements to course delivery and support processes
- Maintain accurate records of student interactions course progress and feedback
Requirements
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced online environment and adapt to changing situations
- Strong organizational and time management skills
- Ability to empathize with students and provide personalized support
- Basic knowledge of online learning platforms and technologies
Benefits
What We Offer:
- Opportunity to work with innovative EdTech solutions
- Collaborative and dynamic work environment
- Growth and development opportunities
- Flexible work arrangements
Employment Type
Full Time
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