Team Lead, Customer Service (Stanbic IBTC Pension Managers Limited)
Team Lead, Customer Service (Stanbic IBTC Pension Managers Limited)
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
Responsible for the review and processing of customer benefits applications provide support to customer benefits related transactions within SLA. To proactively resolve customer related issues and where necessary ensure quick service recovery.
Qualifications :
Minimum Qualifications
- First Degree Field of Study General social science
- Professional qualification and or second degree will be an added advantage
Minimum Experience
- 3-4 Years Wealth Management experience in supervisory and administrative capacity.
Additional Information :
Behavioural Competencies
- Making decisions
- Taking action
- Conveying Self-Confidence
- Empowering Individuals
- Directing People
Technical Competencies
- Coaching and Mentoring
- Communication Skills
- Business Administration Skills
- Access control systems
- Attitude of Customer Experience
Remote Work :
No
Employment Type
Full Time
Key Skills
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