Senior Product Designer, Fulfilment
Senior Product Designer, Fulfilment
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1 Vacancy
Job Description
Get to Know the Team
The Fulfilment teams mission is to make Grab the platform of choice for Driver Partners by supporting them efficiently on and off the road. Our design team is divided into several empowered teams focused on creating an efficient app experience ensuring fair and transparent earnings and maintaining a healthy supply pipeline. We focus on creating solutions that are simple and delightful for our Driver Partners to improve opportunities and efficiency to fulfil consumer orders without fail rain or shine.
Get to Know the Role
Youll be innovating our marketplace intelligence capabilities: Leverage human-centric thinking and data visualization to impact how we observe understand and scale the marketplace including insight driver-partner performance operations automation AI diagnostics smart alerts and forecasting elevating the daily experience of our 40M customers and driver-partners across the region.
You will collaborate across the region with product engineering data science and analytics to develop the solutions that empower our internal teams to make better data-driven decisions.
This is an onsite role in Grab Kuala Lumpur Malaysia office and reporting to Senior Design Manager Fulfilment in Singapore.
The Critical Tasks You Will Perform
- Ensure we build the right solutions - addressing value usability feasibility and viability and any necessary trade-offs with minimal waste while safeguarding goals
- Communicate and back design rationale effectively and convince senior stakeholders
- Drive collaboration across domains functions and teams; facilitating their alignment and efficiencies by driving discussions workshops and exploration
- Drive problem exploration solution discovery and solution delivery across teams; displaying autonomy to work and navigate complexity independently
- Conduct user research together with the operations team to uncover and confirm the assumptions of your design
- Develop problem-framing approaches establishing new starting points that lead to new kinds of solutions not just execution across teams
- Design simple solutions to complex abstract problems; connecting the dots across multiple products in an experience and unlocking new value
- Produce visual design that elevates the quality consistency and credibility of user experiences
Qualifications :
What Essential Skills You Will Need
Pre-requisite Requirement: Your design portfolio (at least 2 completed case studies in English for the past 2 years) that showcases your contributions the impact of your projects and provides clear context. Highlight your end-to-end workflow detailing how you move from problem discovery to launch.
- 4 years in UI/UX or product design on cross functional teams
- Excellent fundamentals in interaction and visual design including creation of user flows responsive design design systems and data visualization
- Strong track record of iterative design collaborating closely with product tech and business partners from inception through implementation
- Must be proficient and experienced in Figma and prototyping tools
- Experience conducting user research using diverse methods and translating findings into actionable product requirements or improvements
- Prior experience designing dashboards internal tools or b2b web portals.
- Understanding of UX interactions in LLM. Curious and adept on leveraging AI in your design process and first experiences with vibe coding (e.g. Cursor replit lovable)
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
