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The Head of Telesales will lead the acquisition of quality vendors via telesales by driving data-driven performance insights defining incentives and targets and enhancing reporting processes. Youll manage and motivate the telesales teams across APAC and EU to meet key objectives while closely collaborating with the Pandora strategy team to implement productivity-enhancing tools and feedback.
Responsibilities:
Performance Monitoring & Data Insights: Oversee telesales performance metrics to drive the acquisition of high-quality vendors using data-driven insights to identify opportunities for improvement.
Incentive & Target Setting: Define and implement clear targets and incentive structures for telesales teams ensuring alignment with overall team goals and OKRs.
Reporting & Process Enhancement: Develop comprehensive reporting systems and improve processes to provide actionable insights and enhance telesales efficiency.
Team Leadership & Management: Lead support and manage telesales team leads fostering a high-performance culture and maintaining alignment with team goals.
Productivity Tools & Strategy Collaboration: Leverage performance tools to boost productivity and work closely with the Pandora strategy team to deliver continuous improvements aligned with strategic goals.
Qualifications :
Minimum 10 years of work experience in driving sales (or related functions) in technology e-commerce or FMCG industry
Prior experience of working in a regional team managing stakeholders across several EU/ APAC markets is a plus
Self-motivated with a strong sense of ownership over projects and organizational goals
Willingness to learn with a desire to understand all aspects of driving growth for the business
Ability to communicate and collaborate effectively with a diverse range of people and job functions
Good team spirit with the ability to work independently and efficiently to deliver useful business insights
Project management skills with the ability to manage multiple projects simultaneously and prioritize organizational need
Additional Information :
What We Offer
Remote Work :
No
Employment Type :
Full-time
Full-time