Senior Project Manager (SAP + Salesforce Transformation Program)
Senior Project Manager (SAP + Salesforce Transformation Program)
Posted on :
25-08-2025
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1 Vacancy
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Job Description
Program Governance & Leadership
- Own and drive the Program WBS and Master Plan ensuring all workstreams (SAP Salesforce Data UAT Change Training) stay aligned.
- Establish and run program governance: Working Committee and SteerCo meetings with clear escalation management.
- Manage program risk register issue log and dependencies across business and IT tracks.
- Ensure regulatory compliance and audit requirements are embedded in delivery.
Business Engagement
- Drive business stakeholder alignment for requirements BRD validation and UAT sign-off.
- Act as a bridge between business heads (Sales Finance Commercial) and technical teams (SAP Salesforce Middleware Data).
- Manage expectation setting and conflict resolution across business units.
Delivery Management
- Coordinate SAP SD/MM enhancements Salesforce development and middleware integrations.
- Ensure customer master data cleansing pricing harmonization credit alignment and RTM setup are completed on time.
- Track QA UAT execution training and change management.
- Drive cutover planning go-live readiness and hypercare support.
UAT & Change Management
- Lead UAT planning execution and defect management ensuring sign-off readiness.
- Oversee training material creation Train-the-Trainer sessions and role- based end-user training.
- Work with Change Manager to deliver communication plan and stakeholder engagement.
Team & Vendor Coordination
- Manage a cross-functional team: internal IT business SMEs external vendors (SAP Salesforce partners).
- Ensure vendor deliverables timelines and SLAs are met.
- Coach and mentor internal PMO and junior project leads.
Requirements
Core Program Management Skills
- 10 years of project/program management experience in large-scale ERP/CRM transformation projects.
- Proven track record in SAP SD/MM rollouts and Salesforce Sales Cloud/SFA deployments.
- Strong PMO discipline: WBS management RAID (Risks Assumptions Issues Dependencies) budgeting resource planning.
- Expert in UAT management cutover planning and hypercare governance.
- Familiarity with Agile/Waterfall hybrid delivery (sprints milestone-driven).
Business & Leadership Skills
- Exceptional stakeholder management with ability to engage C-level leadership (CIO CFO Sales/Commercial Heads).
- Strong business process understanding: Sales Finance Credit Master DataRTM.
- Ability to push business stakeholders for timely decisions and challenge technical teams for delivery excellence.
- Excellent communication facilitation and negotiation skills.
Technical Exposure (not as developer but as leader)
- SAP modules (SD MM FSCM Credit Management).
- Salesforce Sales Cloud Promotions Pricing Dashboards.
- Middleware (CPI/PI IDocs APIs).
- QA UAT and defect management tools (JIRA ALM Azure DevOps).
Education & Certifications
- Bachelor s/Master s in Business IT or related discipline.
- PMP / Prince2 / PgMP certification required.
- Agile/Scrum Master or equivalent certification a plus.
- SAP/CRM functional exposure or certification preferred.
Success Measures (KPIs)
- On-time delivery of program milestones (BRD sign-off Dev Ready QA Sign- off UAT Complete Go-Live Hypercare).
- Stakeholder satisfaction (measured through governance reviews).
- Defects closure within SLA across QA/UAT.
- Training completion rate > 95%.
- Go-Live readiness with minimal production defects.
Core Program Management Skills 10+ years of project/program management experience in large-scale ERP/CRM transformation projects. Proven track record in SAP SD/MM rollouts and Salesforce Sales Cloud/SFA deployments. Strong PMO discipline: WBS management, RAID (Risks, Assumptions, Issues, Dependencies), budgeting, resource planning. Expert in UAT management, cutover planning, and hypercare governance. Familiarity with Agile/Waterfall hybrid delivery (sprints + milestone-driven). Business & Leadership Skills Exceptional stakeholder management with ability to engage C-level leadership (CIO, CFO, Sales/Commercial Heads). Strong business process understanding: Sales, Finance, Credit, Master Data,RTM. Ability to push business stakeholders for timely decisions, and challenge technical teams for delivery excellence. Excellent communication, facilitation, and negotiation skills. Technical Exposure (not as developer, but as leader) SAP modules (SD, MM, FSCM Credit Management). Salesforce Sales Cloud, Promotions, Pricing, Dashboards. Middleware (CPI/PI, IDocs, APIs). QA, UAT, and defect management tools (JIRA, ALM, Azure DevOps). Education & Certifications Bachelor s/Master s in Business, IT, or related discipline. PMP / Prince2 / PgMP certification required. Agile/Scrum Master or equivalent certification a plus. SAP/CRM functional exposure or certification preferred. Success Measures (KPIs) On-time delivery of program milestones (BRD sign-off, Dev Ready, QA Sign- off, UAT Complete, Go-Live, Hypercare). Stakeholder satisfaction (measured through governance reviews). Defects closure within SLA across QA/UAT. Training completion rate > 95%. Go-Live readiness with minimal production defects.
Employment Type
Full Time
Key Skills
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