RECEPTION AGENT (TURNANTE) - night shifts
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
You are the beginning of an exceptional guest experience: you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
How does your working day look like
- At the reception youll make sure that guests arent just contented but enthusiastic
- Youll always keep your cool even when all the guests turn up to check in at the same time
- Youll get everything ready for the shift and round it off with the Front Office fully cleaned up
What is in it for you:
In 3-4 bullet points showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
Consistently offer exceptional friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests enter rooming lists and update accurate information in the system
Qualifications :
Your personality counts more than your CV
- Guest focused personality is essential
- Youve gained some professional experience or completed a course of training in the hotel business and can speak English fluently
- You can inspire your fellow staff just as you can inspire your guests. On top of this you know your way around town and always have tips for partying up your sleeve
- Youre not just bringing your abilities but also your character
Your experience and skills include:
Guest focused personality is essential
Informazioni aggiuntive :
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English and Italian additional languages are a plus
- Available to work shifts (including night shifts)
- We do not provide staff accommodation
Whats in it for you
- Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more
we offer an annual salary of 23.000 - level C2 CCNL Federturismo Confindustria Aica
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Collection
- Customer Service
- C
- Communication
- Dcom
- AC Maintenance
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
