work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller job involves making and receiving calls to promote products generate leads gather customer feedback or provide support acting as a direct point of contact for a company. Key responsibilities include making outbound calls to prospects handling inbound customer inquiries and complaints maintaining customer records in a database and meeting daily sales or engagement targets. Essential skills for a telecaller are strong communication and persuasion active listening and the ability to manage customer interactions effectively.
Key Responsibilities
Outbound Calls:
Contact potential and existing customers to introduce products or services build rapport and generate interest or sales.
Inbound Calls:
Address customer questions concerns and complaints resolving issues in a professional manner.
Lead Generation:
Identify and qualify potential customers often passing high-quality leads to sales or field teams.
Customer Interaction Management:
Maintain accurate records of all calls and customer interactions using a CRM system.
Sales & Support:
Provide information on products and services persuade customers to make purchases and offer support to existing clients.
Reporting:
Document call details and progress providing reports to management on sales status and market trends.
Essential Skills & Qualifications
Communication:
Excellent verbal communication active listening and persuasive speaking skills are crucial for engaging customers and closing deals.
Persuasion & Negotiation:
The ability to influence customer decisions handle objections and negotiate effectively to achieve desired outcomes.
Customer Focus:
Patience empathy and a proactive approach to understanding and fulfilling customer needs.
Technical Proficiency:
Familiarity with CRM software and basic computer skills for data entry and managing customer records.
Adaptability:
The capacity to switch communication styles adjust to different situations and handle challenging interactions with professionalism.
Education:
A high school diploma or equivalent is typically the minimum requirement with a bachelors degree or specific sales training being a plus.
HR
Employment Type
Full Time
Key Skills
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