Guest Relations Agent
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Guest Relations Manager responsibilities and essential job functions include but are not limited to the following:
- Oversee and resolve all guest communication in a professional and courteous manner.
- Respond to all guests in a timely manner ensure follow-up with attention to detail.
- Attend to the needs of guests and help them organize their accommodations while staying at the hotel.
- Maintain high ethical standards and professionalism.
Qualifications :
- Excellent communication and organization skills required.
- Previous customer service experience required.
- A high level of both Spanish and English spoken and written is essential.
Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.
Additional Information :
What is in it for you:
- Competitive Salary and Benefits
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
