Executive Experience Consultant
Executive Experience Consultant
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Job Description
Were seeking an exceptional Executive Experience Consultant to join our elite team of customer engagement professionals. This is not a traditional program management role its a strategic position where youll serve as a trusted advisor to both our valued customers and internal stakeholders orchestrating high-stakes executive engagements that drive business transformation and accelerate growth.
Key Responsibilities:
Design and execute sophisticated engagement strategies that align with both customer objectives and ServiceNows strategic priorities
Develop deep understanding of customer business challenges and transformation goals to align to our compelling narrative arcs
Partner with sales leadership to identify and capitalize on strategic opportunities within key accounts
Drive thought leadership in executive engagement approaches and best practices
Orchestrate strategic complex pursuits that require adept technology-based problem-solving while delivering a wow white-glove experience.
Orchestrate all aspects of the executive engagement from planning to flawless execution ensuring every detail exceeds expectations.
Develop strong relationships with C-level executives becoming a trusted strategic advisor.
Collaborate cross-functionally to integrate the latest product industry and solution insights into impactful customer engagements that inspire and ignite.
Capture and analyze data/feedback to continuously elevate the program experience.
Align technology to storytelling to drive maximum impact through advising technology and speaker bureau on content delivery
Exemplify ServiceNows innovative culture through your creativity and white-glove service delivery.
Be a strong voice owning your seat at the table to instruct and drive a successful program strategy.
Create a culture of proactive sales partnership through ongoing alignment communication and reporting.
Qualifications :
6 years of relevant experience delivering exceptional executive experiences in a similar role or program.
Strong technology acumen to understand customer needs and propose innovative solutions.
Executive presence enabling you to drive program ownership across a diverse ecosystem of sales and technology leaders.
Strong presentation and communication skills.
Excellent project management capabilities to oversee all logistical and operational details of the engagement.
Outstanding communication and presentation skills to engage executive audiences.
Ability to deftly handle ambiguity and fast-paced high-pressure environments.
Strong stakeholder management skills and influence across organizational boundaries
Creative problem-solving prowess and proactive approach to strategize solutions.
Entrepreneurial mindset with a drive for continuous improvement and wowing customers
Bachelors degree or relevant experience; MBA preferred.
Join our team and showcase your world-class expertise in delivering awe-inspiring executive engagements that shape our global strategic partnerships
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
