Program Manager â Talent Programs
Program Manager â Talent Programs
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Job Description
Job Description
The Manager Talent Enablement plays a key role in ensuring the efficient and effective delivery of Global Talent programs and initiatives. This role works closely with teams across Global Talent to uphold high standards in program execution. The position reports directly to the Director Talent Enablement.
Responsibilities
Coaching & Advising (30%)
Lead small teams in managing Global Talent programs including learning and development initiatives.
Share and implement best practices to enhance program management efficiency and effectiveness.
Provide guidance and support to Talent Enablement team members across various projects and tasks.
Collaborate with Global Talent teams to implement and execute programs and initiatives.
Program Management Coordination (70%)
Plan coordinate and execute learning and talent programs across Visa including resource allocation and budgeting.
Responsible for program reviews ensuring updates reflect feedback and evolving needs.
Create visualizations dashboards and reports to identify trends and enhance learning experiences.
Build strong relationships with internal and external stakeholders vendors and partners to deliver impactful programs.
Ensure alignment of learning objectives content assessments and evaluation methods with business goals and learner needs.
Establish and maintain spaces and channels that support community learning
Partner with the Platforms team on LMS operations including program setup participant tracking registration management feedback collection and data interpretation.
Build strong relationships with participants and stakeholders addressing queries such as cancellations and logistical questions.
Work with regional communications and facilities teams to promote programs effectively.
Organize and facilitate the smooth running of in-person workshops seminars and related events.
Oversee scheduling budgeting inventory and coordination with Facilities AV/IT Security and other regional functions to enable high-quality experience for in-person programs.
Perform other duties as assigned.
Qualifications :
Minimum qualifications
- At least 8 years of relevant experience preferably in program management and delivery.
- Experience leading small teams is a plus.
- Exceptional project management and organizational skills with the ability to manage multiple cross-functional initiatives.
- Customer-focused with a responsive and proactive approach to queries.
- Excellent interpersonal and communication skills to build effective relationships across stakeholders.
- Excellent written verbal and presentation skills with fluency in MS Office suite.
- Excellent time management skills and the ability to prioritize competing demands.
Preferred qualifications
- Confident working in a global environment with diverse teams and stakeholders.
- Skilled in creating presentations tables and graphs in PowerPoint for reporting purposes.
- Experience delivering large-scale global programs using ILT virtual ILT e-learning social media mobile and video platforms.
- Adaptable and comfortable with ambiguity. Thrives in a fast-paced agile environment with a growth mindset.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
