Accounts Receivable Coordinator - Eurofins Experchem Laboratories, Inc.
Accounts Receivable Coordinator - Eurofins Experchem Laboratories, Inc.
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Job Description
Eurofins Experchem Laboratories Inc. is seeking a detail-oriented and efficient Accounts Receivable Coordinator to join our team in Toronto this role you will be responsible for managing and optimizing the accounts receivable process ensuring timely collection of payments and maintaining accurate financial records.
Principal Accountabilities:
Cash Processing:
- Process cash receipts promptly.
- Post daily receipts (cheques EFT credit card payments).
- Follow up on overdue customer balances and resolve payment discrepancies.
- Make collection calls for outstanding A/R issues (invoices short payments etc.).
- Ensure no quality or production interruptions due to communication lapses.
Customer Invoicing & Documentation:
- Create customer invoices and ensure completeness of invoicing by month-end for all services provided.
- Create and process credit notes where required.
- Mail/email customer invoices and reports.
- Send customer statements for overdue accounts.
- Maintain system customer records and ensure updated contact information.
- File and maintain customer records.
Collections & Dispute Resolution:
- Build strong positive relationships with customers to ensure smooth payments and dispute resolution.
- Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams.
- Weekly follow-up with internal teams to determine work completed but not invoiced.
- Reach monthly collection and DSO targets through consistent communication and follow-up with customers via telephone and email.
- Provide customer service regarding collection issues or requests for additional documentation.
- Inform the immediate supervisor when issues arise and keep them updated on collection progress.
Reports & Communication:
- Prepare and provide ad-hoc reports concerning AR and collection status as requested by the Controller.
- Prepare reports including sales reports cash reports A/R summary etc.
- Assist in Period and Year-End closing and audits (account analysis reconciliation).
- Respond to audit requests in a timely manner.
- Assist with special projects as needed.
General AR Maintenance:
- Maintain updated customer cards and records in the system.
- Ensure all invoicing and collections are completed accurately and in a timely manner.
- Support Controller in compiling and analyzing warranty and quality chargeback spreadsheets.
- Provide assistance during annual external audits and other reviews.
Qualifications :
- Bachelors degree in Accounting Finance or related field
- Experience with Microsoft Dynamics GP is an asset
- Strong customer services skills
- 2-3 years of experience in accounts receivable or similar role
- Proficiency in accounting software and advanced Excel skills
- Strong mathematical and analytical abilities
- Excellent communication skills both written and verbal
- Demonstrated time management and multitasking abilities
- Knowledge of accounting principles and practices
- Detail-oriented with a high level of accuracy
- Experience in laboratory or scientific industry preferred
- Familiarity with laboratory billing processes is a plus
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment multitask and meet deadlines
- Strong problem-solving skills and proactive approach to challenges
WORKING CONDITIONS:
- This position will be working in an office environment where most of the time will be sitting at a desk working on a computer. Light-intermediate lifting requirements of no more than 30 lbs. Hazardous materials are handled using established safety procedures and appropriate PPE.
- Shift work and overtime may be required as well as working periodic weekends and/or evenings.
Additional Information :
At Eurofins we offer excellent full-time benefits including health & dental coverage life and disability insurance RRSP with 3% company match paid holidays paid time off.
Accommodation: Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request via the website at .
As a Eurofins employee you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins please explore our website at
We thank all applicants within commuting distance of GTA Ontario for showing an interest in this position. Only those selected for an interview will be contacted.
This posting is supported by AI technology to assist in screening candidates and resumes.
NO AGENCIES CALLS OR EMAILS PLEASE
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
