Guest Service Agent
Guest Service Agent
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Job Alert
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Job Description
Were seeking a friendly and professional Guest Service Agent to join our front office team at Oaks R Suites Geelong. This full-time role is ideal for someone who enjoys delivering outstanding customer service thrives in a team environment and takes pride in creating memorable guest experiences.
What youll do:
- Welcome guests and assist with check-in check-out and enquiries
- Handle reservations payments and guest accounts efficiently
- Provide accurate local knowledge and recommendations to enhance guest stays
- Liaise with housekeeping and maintenance teams to ensure smooth operations
- Deliver professional friendly and efficient service at all times
Qualifications :
What were looking for:
- Previous experience in front office customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to work in a fast-paced environment and solve problems on the spot
- Professional presentation and positive attitude
- Flexibility to work a rotating roster including weekends and public holidays
Why join us
- Career development and global opportunities with Minor Hotels
- Staff discounts across our hotel network dining and partner brands
- Supportive and collaborative team culture
- Work at a modern hotel in the heart of Geelong
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
