Senior Operations Specialist - Logistics Performance
Senior Operations Specialist - Logistics Performance
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking a highly analytical and results-driven individual to join our team as a Senior Operations Specialist - Logistics this role you will be responsible for designing analyzing and optimizing rider compensation strategies to improve rider earnings enhance fleet satisfaction and drive overall logistics performance. You will work closely with cross-functional teams leveraging data-driven insights to challenge existing processes propose innovative solutions and standardize best practices.
Key Responsibilities:
- Evaluate and optimize rider compensation models to align with business objectives rider satisfaction and operational efficiency
- Collaborate with leadership to design and roll out strategic initiatives aimed at improving logistics performance and rider experience
- Continuously evaluate the financial impact of payments models ensuring they align with broader business goals while enhancing rider satisfaction and retention
- Analyze large datasets to identify trends inefficiencies and areas for improvement in rider payments and logistics operations
- Work closely with operations finance product and local logistics stakeholders to implement and refine rider compensation structures
- Build strong relationships with market teams to understand unique challenges and drive scalable solutions
- Challenge the status quo by introducing innovative techniques to enhance rider compensation systems and logistics performance
- Develop frameworks to harmonize compensation strategies across diverse markets while allowing for local flexibility
Qualifications :
- You gained at least 3 years of professional experience in high growth start-ups tech companies management consultancy other dynamic role
- You earned a university degree in STEM or economics
- You have excellent proficiency in tools like Excel SQL and data visualization platforms
- You have strong analytical skills with the ability to derive insights from large data sets and recommend actionable solutions
- You are highly motivated and communicative independent and pragmatic in handling business challenges in a fast-paced environment
- You are highly curious and happy to question the status quo with a hands-on mentality
- You possess excellent English communication skills both written and spoken
Additional Information :
At foodora and Delivery Hero we believe that diversity is key to creating an exciting workplace as well as an amazing customer experience. We do not discriminate on the basis of racial identities religious beliefs colour national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.
Studies have shown that women and other minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills were looking for we encourage you to apply anyway!
We are looking forward to your application!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
