Operations Coordinator | Full-Time | Santa Clara Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

We are looking for a reliable and organized Operations Coordinator to assist with the management of daily logistics and this position you will contribute in an administrative capacity by assisting our teams on projects organizing company events and arranging employee training sessions.

Ultimately you will work in a support role and oversee many administrative tasks as needed.

This role pays an hourly rate of $35.00 to $37.50

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until November 14 2025.

The Santa Clara Convention Center is proudly owned by The City of Santa Clara and managed by Oak View Group. We are strategically located in the heart of Silicon Valley a prime location for conventions trade shows and exhibitions. The Santa Clara Convention Center is minutes from hotels restaurants Levis Stadium Californias Great America Theme Park and many of the largest and most influential technology companies in the world with easy access to freeways and Norman Y. Mineta San Jose International Airport and only 45 miles south of San Francisco. The Convention Center features 100000 square feet of exhibit space a 22400 square foot ballroom 31 breakout rooms and a 607-seat theater and attracts over 350000 visitors annually. The facility is an integral economic component of Santa Clara generating economic benefits through attendee direct and indirect spending and sustaining over 500 local jobs.

• Assists in hiring training and scheduling of changeover staff.
• Ensure staff complies with the requirements of the Occupational Health and Safety Act.
• Responsible to understand comply with and execute parameters of Collective Bargaining Agreements.
• Assists in maintaining an accurate record keeping system for hazardous materials.
• Performs day-to-day building operations and maintenance as needed.
• Review and understand event documents to forecast staffing and equipment needs for all Convention events by coordinating event logistics and changeovers as assigned.
• Provide team support as required.
• Inspects building routinely to determine need for cleaning and/or maintenance not uncovered by regular efforts or deferred maintenance program.
• Prepares reports of routine or preventative maintenance.
• Maintains departmental equipment; notify Operations Manager when repairs are needed in Engineering and Building Services.
• Provide excellent customer service to internal and external clients to provide a positive employee atmosphere.
• Assist Operation/Hygiene Manager Director of Events and General Manager with projects as requested.
• Provides procurement for supplies and maintenance for department.
• Other duties as assigned.

• High school diploma or equivalent
• Two (2) or more years experience in an operations position in an arena convention center public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination
• An advanced degree in Facility Management or related field may be substituted for years of experience
• Basic computer skills in a Windows format including typing data entry and email
• Advanced computer skills and experience with MS Word Outlook Excel preferred
• Knowledge in Coupa a plus.
• Ability to follow instructions interpret floor plans and event orders
• Knowledge of OSHA standards / requirements
• Forklift certification or ability to acquire within 90 days of employment
• Ability to communicate clearly and concisely in the English language both orally and in writing
• Self-motivated and excellent organizational skills
• Possession of a valid Drivers License preferred
• Ability to work independently and as part of a team
• Ability to work long hours including a varied schedule of days nights weekends and holidays

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.