Contract Account Manager

Why join us

For nearly four decades Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings an unparalleled showroom experience and unwavering service to the residential and commercial design trade. During that time weve stayed true to our passions values and deep beliefsthat well-designed spaces enrich ones life experience that quality of materials and craftsmanship can never be compromised and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

Position Profile

The Contract Account Manager owns the end-to-end execution of the order lifecycle for the Contract business acting as a critical liaison between Sales Workrooms and internal Business Units. This role drives efficiency accuracy and communication across departments while assisting with the delivery of customized solutions that support project execution and client satisfaction. The Contract Account Manager is responsible for proactively managing all phases of the order and production process coordinating with additional teams as needed. This is a cross-functional role with both Sales and Workroom-facing responsibilities.

Primary Responsibilities

• Own the quoting process for all HOLLY HUNT and partner showroom Contract projects ensuring pricing is accurate timely and aligned with project requirements.
• Drive collaboration across all HOLLY HUNT business unitsFurniture Lighting Textiles Rugs Art & Accessories and Wallcoveringsto support the success of the Contract business.
• Deliver error-free documentation by reviewing and double-checking orders for accuracy and completeness.
• Enter and process quotes and orders on behalf of partner showrooms ensuring seamless integration into the production workflow.
• Own project tracking and status updates running weekly reports to monitor order holds open orders and overall project health.
• Manage and drive the completion of all open projects ensuring timely delivery through consistent communication with workrooms showrooms and clients.
• Support Sales by delivering timely responses to requests for technical details contract specs compliance requirements (fire/building codes) and finish options.
• Lead the implementation and ongoing maintenance of Contract-specific notes in Navision (ERP) ensuring up-to-date accurate product information for all new and existing launches.
• Execute special projects and strategic initiatives as assigned contributing to continuous improvement and business growth.

Minimum Qualifications

• Bachelors degree or equivalent experience required
• 35 years of experience in a retail design dealership or showroom environment
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word Excel Outlook); ERP experience preferred
• Comfortable reading and interpreting CAD drawings for quoting and order entry
• Collaborative and proactive with a solutions-driven mindset and the ability to own tasks and deliver results independently and as part of a team

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .