Engage with clients from the German market understanding their needs and providing tailored service solutions.
Manage a high volume of accounts focusing on delivering exceptional service and sales support.
Drive revenue growth by effectively selling and convincing clients using strong sales techniques.
Work with performance targets and KPIs to consistently meet or exceed objectives.
Quickly adapt to changing customer needs and business priorities.
Cultivate relationships with clients ensuring their satisfaction and fostering long-term loyalty.
Provide excellent customer service addressing inquiries concerns and providing timely resolutions.
Requirements
BA/BS degree and/or equivalent practical experience in a field that demonstrates transferable skills.
C2 level of German and a high level of English (both written and spoken).
Proven sales experience with the ability to win people over and convince clients rapidly.
Strong resilience and the ability to handle a fast-paced target-driven environment.
Experience working with targets and achieving high-volume sales results.
Prior experience in customer service with a focus on resolving client issues and enhancing their experience is highly valued.
Strong customer-facing experience particularly in a service-focused capacity.
Ability to work efficiently in a changing environment adapting to new challenges and priorities.
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency effectiveness and quality
Collaboration: Working effectively with others sharing ideas and resources to achieve common goals
Communication: Exchanging information ideas and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing ones own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas fostering collaboration
Critical Thinking: Evaluating information and arguments leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation creativity risk-taking and a proactive approach to problem-solving and opportunity identification
Benefits
Referral Program: Earn up to 2000 for bringing friends depending on the language/project.
Relocation package including Flight ticket Accommodation in a nice individual studio (contingent upon availability).
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly monthly or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center Barcelona surrounded by the sea
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