drjobs Dutch Speaking Junior Customer Support

Dutch Speaking Junior Customer Support

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1 Vacancy
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Job Location drjobs

Barcelona - Spain

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

  • Provide excellent customer support in Dutch and English through phone email and chat.
  • Resolve issues related to product inquiries order management technical troubleshooting and general customer service requests.
  • Assist customers in navigating products and services handling changes cancellations and refunds as needed.
  • Collaborate with internal teams to escalate complex issues and ensure timely resolution.
  • Maintain clear and effective communication with customers ensuring a positive experience and satisfaction.
  • Share insights and feedback on recurring customer issues to improve service quality and processes.

Requirements:

  • Fluent Dutch speaker with B2/C1 English proficiency.
  • Prior experience in customer service is a plus.
  • Strong problem-solving and communication skills.
  • Detail-oriented with strong organizational skills.
  • Comfortable using technology and learning new systems quickly.

Benefits:

  • Competitive salary with opportunities for growth and career advancement.
  • Full training provided to set you up for success.
  • Work in a multicultural and dynamic environment.
  • Collaborative and supportive team culture.

Employment Type

Full Time

Company Industry

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