Business Development Executive - Amazon Connect, AWS Professional Services

The ProServe Business Development Executive is responsible for building scaling and executing go-to-market (GTM) strategies that accelerate ProServe billable bookings drive revenue and amplify ProServe customer business outcomes. Responsibilities may include outbound activities to proactively create demand and build pipeline; the identification evaluation and negotiation of complex deals typically requiring cross-functional internal or external partnerships as well as driving larger programs such as AWS-wide growth initiatives. This role is a force multiplier for the field sellers collaborates across multiple teams and impacts measurable business metrics.

AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key job responsibilities
1. Working backward from customer needs develop and evolve AWSs application modernization value proposition and engagement mechanisms.
2. Lead a combination of direct and cross-functional remote teams to help customers initiate their application modernization journey to retire legacy application debt.
3. Identify opportunities to build compelling proposals to help customers achieve business value from application modernization and ensure clarity on AWSs value proposition(s).
4. Develop global mechanisms to deliver GTM elements that may include consultative workshops reference materials partner engagements linkages to other Amazon programs.
5. Develop qualification and training approach to build out the community of field and partner resources to ensure customer business outcomes are realized.
6. Conduct customer briefings present at customer events further AWS thought leadership

A day in the life
The Amazon Connect Center of Delivery Excellence is a strategic Amazon Web Services (AWS) team helping enterprise customers solve their toughest Customer Experience technical and operational challenges when migrating legacy contact center applications to AWS and Amazon Connect.

About the team
ABOUT AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 5 years of developing negotiating and executing business agreements experience
- 5 years of professional or military experience
- Bachelors degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- Experience interpreting data and making business recommendations
- Experience identifying negotiating and executing complex legal agreements
- Experience influencing internal and external stakeholders
- Experience in Contact Center Technical or Operational roles. Business Process Outsourcing BPO

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133200/year in our lowest geographic market up to $220200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.