Scale Operator
Scale Operator
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$ 30 - 36
1 Vacancy
Job Description
Summary
Heres why you want to be the next King County Scale Operator . . .
You will become part of our work family. Fabulous opportunity for a customer focused team oriented and skilled interpersonal communicator. You will contribute to our department and division goals related to environmental sustainability. The scale operator team creates positive change towards all operational aspects (i.e. customer service and customer experience educational literature and public communications safety site design and recycle improvements to name a few). Your positive energy will contribute to the divisions overall success.
The Operations Section of King Countys Solid Waste Division (SWD) is inviting applications to fill two Career Service positions and two Term-limited Temporary or Special Duty Assignmentpositions.Solid Waste Division is a collaborative forward-thinking innovative workgroup. We interact with customers daily providing service education and guidance to ensure a successful experience. We are stewards for the environment we focus on our customers and we collaborate to drive results.
About the Role
- Providing excellent customer service in a professional manner.
- Educating customers on policies and procedures i.e. diverting recyclable materials away from our landfill.
- Collaborating with Communications Team on brochures website and signage.
- Collaborating with Recycling Diversion Team for long-term solutions for waste diversion.
- Enforcing policies i.e. assessing related fee.
About the Team
We continue to build on an enduring legacy of shared values ofequity and social justiceemployee engagementinnovative thinking andcontinuous improvement. With this commitment King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents regardless of their race or have outstanding benefits and a great work/life balance in an environment focused on treating people with mutual respect many of our team members have decades of experience as the position is so rewarding.
Commitment to Equity Racial and Social Justice:
King County named after Dr. Martin Luther King Jr. is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity racial and social justice making it a foundational and daily expectation for all employees. As a Scale Operator you will actively apply these principles in all aspects of your work. Learn more about our commitment at now for a rewarding career at theSolid Waste Divisionof King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient sustainable and equitable communities. Enjoy trainingcomprehensive benefits and growth opportunities.
Job Duties
What Youll Be Doing:
- Interact with customers as they enter and exit the transfer facilities providing information answering questions and providing direction education and information.
- Reconcile daily funds and receipts.
- Using computerized automated cashiering and scale systems; handling cash credit cards Apple pay King County vouchers.
- Daily reporting of receipts records accounts and permits.
- Interpersonal communication; with customers co-workers vendors & other departments.
Experience Qualifications Knowledge Skills
Qualifications You Bring
- Working knowledge of cashier/cash handling experience
- Minimum of one (1) year customer service experience
- Aptitude to work closely with others; experience communicating with a diverse range of staff and customers in a pleasant non-judgmental respectful and culturally sensitive manner.
- Demonstrated computer skills for timesheets customer reconciliation email communication virtual training/meetings
- Ability to work independently
- Demonstrated organizational written and oral communication skills
- 10-key experience
- Reliable mode of transportation that provides the ability to work at any of our facilities throughout King County. Link to Transfer Station locations.
Competencies You Bring:
- Customer Focus Building strong customer relationships and delivering customer-centric solutions.
- Manages Conflict Handling conflict situations effectively using de-escalation best practices.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
- Instills Trust: Gaining the confidence and trust of others through honesty integrity and authenticity.
- Racially Just: Identify and replace racists systems and structures with anti-racists and pro-equity approaches.
It Would Be Great If You Also Bring:
- Strong communication skills
- Dependability and reliability
Supplemental Information
Working Conditions
- Onsite Work Requirement:The work associated with this position will have multiple locations in King County (i.e. Algona Bow Lake Enumclaw Renton Tukwila Factoria Houghton Shoreline Vashon Cedar Falls Maple Valley Landfill). Link to Transfer Station locations.
- Work Schedule: Regular Part-Time (RPT) Scale Operators are primarily assigned to a 7/10 work schedule (7 days on up to 10 hours per day followed by 7 days off (Tuesday - Monday).RPT positions are not guaranteed any certain number of work hours per week and weekly hours vary. These positions are scheduled to work as needed to supplement full-time schedules. Winter months are slower and hours more limited possibly only working weekend shifts. Summer months are busy often yielding consistent full time and overtime work. Work hours are variable including Day Swing and Graveyard shifts. The Solid Waste Division is only closed Thanksgiving Christmas and New Years this position you are considered an essential employee and will be expected to work during weather health and other emergency events. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.
- Physical Environment:The candidate must have the ability and willingness to work in an industrial site setting with adverse conditions such as dust odor high volume noise and heavy traffic.
- Union Representation:This position is represented by Teamsters Local 174.
Application and Selection Process:
We welcome applications from all qualified applicants. We value diversity diverse perspectives and life experience and encourage people of all backgrounds to apply. This recruitment will be used to fill current vacant positions and may be used to create a list of competitive candidates to fill possible future vacancies.
Application materials will be screened for clarity completeness and responsiveness to the list of qualifications skills and abilities. The most competitive candidates may be invited to participate in skill tests assessing customer service and money handling in addition to one or more panel interviews.
To apply submit a:
- Complete Application
- Resume
- Optional Cover Letter (will be reviewed if submitted)
- Answer Supplemental Questions
Note: Additional documents wont be considered during minimum qualification screening.
Offers of employmentwill be contingent on the completion of a satisfactory reference.
Who To Contact:For more information regarding this recruitment please contact Jalynn Davis at
Discover More About the Solid Waste Division:Visit our website at our website atSolid Waste Division and check us out atFacebook Twitter Instagram YouTube
Discover More About DNRP: Visit our websiteexplore an interactive map of our recent accomplishments and check us out at FacebookX (formerly Twitter)LinkedInTikTokInstagramYouTube and Keeping King County Green News.
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Employment Type
Full-Time
