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Job Summary:
Who are we
Live Nation Entertainment is the worlds leading live entertainment and eCommerce company comprised of fourmarket leaders: Live Nation Concerts Artist Nation and Live Nation Network.is the global event ticketing leader and one of the worlds top five eCommerce sites with over 27 million monthlyunique visitors. Live Nation Concerts produces over 22000 shows annually for more than 2300 artists globally.Artist Nation is the worlds top artist management company representing over 250 artists. These businessespower Live Nation Network the leading provider of entertainment marketing solutions enabling over 800advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digitalplatforms. For additional information visit Entertainment a division of Live Nation Entertainment offers exceptional club venues nationwide. House ofBlues Venues provide several genres of live music from Rock Hip Hop Country Rock en Espaol Blues JazzReggae and Pop. House of Blues venues are also known for their southern-style cuisine juke-joint inspiredatmosphere and the World Famous Gospel Brunch.House of Blues opened its doors on Thanksgiving Day in 1992 serving its first meal to the local shelters. Sinceopening House of Blues has been committed to giving back to the community through the International House ofBlues Foundation.
Who are you
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking andcommitted. At Live Nation Entertainment our people embrace these qualities so if this sounds like you thenplease read on!
The Role:
Serve food and beverage items in a knowledgeable friendly and helpful manner to all guests
Responsibilities:
Greet all guests at table
Respond to guest inquiries regarding menu wine list Music Hall
Inform guests of daily specials and make recommendations
Suggestively sell menu items beverages desserts etc.
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaintswith a friendly positive attitude
Organize and prioritize service per appropriate service sequence
Take menu beverage and bar orders from guests and communicate orders to kitchen and/or bar throughmicros terminal
Check food orders prior to serving to ensure that they are correct properly presented and that specialrequests have been met
Deliver food and beverages to table
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Pre-bus tables: remove dirty plates glasses etc. from table once guest has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Prepare guest checks (on micros terminal) and check for accuracy
Receive payment and process cash credit card or travelers check transactions
Have knowledge of all music promotional or special events in the house
Assist other servers or other employees as needed
Required to occasionally work Special Events that are scheduled throughout the venue
Qualifications:
Required:
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness TrainingCertification or Equivalent
2-5 years high volume experience in restaurant operations
Working knowledge of high volume restaurant operations and safe responsible alcohol service
Standard food preparation/presentation
Skill in guest relations
Wine & Liquor knowledge
Ability to handle multiple tables at one time efficiently and with an upbeat friendly attitude; read guestsin order to anticipate their needs
High School Diploma
Preferred:
Point of Sales knowledge preferably MICROS
Physical Demands/Working Environment:
Working environment is fast-paced often loud and stressfu
lPosition requires extended periods of prolonged standing and working on your fee
tMust be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background apply online at join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by theemployer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of racecolor religion sex gender identity pregnancy national origin ancestry citizenship age marital status physicaldisability mental disability medical condition sexual orientation genetic information or any other characteristicprotected by state or federal law.
Part-Time