GTM Revenue Operations Coordinator

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

GTM Revenue Operations Coordinator

The GTM Revenue Operations Coordinator is an entry-level administrative role supporting Mimecasts revenue teams in the full quote-to-cash lifecycle licensing compliance renewals and process testing. This position is foundational for those seeking to build a career in revenue operations.

Position Summary

The GTM Revenue Operations Coordinator plays a vital support role within Mimecasts Revenue Operations team working closely with sales customer success and operations to ensure smooth and compliant quote-to-cash processes. As an entry-level position the Coordinator is responsible for administrative tasks that drive operational efficiency maintain licensing compliance and support revenue growth. This role is ideal for candidates looking to launch a career in revenue operations and develop expertise in SaaS business processes.

What Youll Do

Quote to Cash Support- Assist with end-to-end quote-to-cash processes including data entry order processing and workflow accuracy in CRM/ERP systems.

Licensing Compliance- Track and manage renewal cycles ensuring all licensing and subscription renewals are compliant and processed on time .

Renewal Quotes & Proposals- Prepare and review renewal quotes and proposals for customers ensuring accuracy and timely delivery.

Inbound Request Management- Manage and triage inbound requests from partners and sales teams resolving basic support tickets and providing timely responses.

UAT Testing-Support user acceptance testing (UAT) for quote-to-cash functions by executing test cases documenting bugs and ensuring new processes or system changes meet business requirements.

What Youll Bring

Experience:1- 2 years of professional experience; internships or exposure to sales operations order processing or customer support are advantageous.
Technical Skills:Familiarity with CRM systems (e.g. Salesforce) ERP tools (e.g. NetSuite) and proficiency in Excel or Google Sheets.
Analytical Skills:Strong attention to detail and ability to interpret data.
Communication:Clear written and verbal communication skills; ability to collaborate with internal teams and external partners.
Organizational Skills:Effective time management and ability to prioritize multiple tasks.
Problem-Solving:Proactive approach to troubleshooting issues in data entry order processing and system testing.

What We Bring

Our Hybrid Model: We provide you with the flexibility to live balanced healthy lives
through our hybrid working model that champions both collaborative teamwork and
individual flexibility. Employees are expected to come to the office at least two days per
week because working together in person:

Fosters a culture of collaboration communication performance and learning
Drives innovation and creativity within and between teams
Introduces employees to priorities outside of their immediate realm
Ensures important interpersonal relationships and connections with one another
and our community!

The RSA base salary range for this position is base - ZAR Annual. This reflects the minimum and maximum target for new hire salaries for this position. Our salary ranges are determined by role level and location. These factors and individual capabilities will also determine the individual pay offered.

DEI Statement

Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.

Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.

Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.

Required Experience:

GTM Revenue Operations CoordinatorThe GTM Revenue Operations Coordinator is an entry-level administrative role supporting Mimecasts revenue teams in the full quote-to-cash lifecycle licensing compliance renewals and process testing. This position is foundational for those seeking to build a career i...