Product Manager - Risk Services
Product Manager - Risk Services
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Job Description
The Product Manager for Risk Services will play a critical role in transforming the way Risk operates by leading product thinking shaping strategic initiatives and building scalable future-facing solutions across the bank.
This role plays a key part in deciding which features across Risk will deliver long-term business value and with initial focus on FC (Financial Crime) transformation but with a broader remit to drive tech-enabled change across Risk functions including Collections and Controls.
Key Responsibilities:
FC Transformation Leadership:
- Define and deliver a vision for a seamless user-centred FC Orchestration platform.
- Ensure integration with existing data and tech infrastructure for smooth end-to-end customer and colleague journeys.
- Drive measurable outcomes such as reducing the volume of FC referrals improving straight-through processing rates and enhancing operational efficiency.
Strategic Roadmap Management:
- Own and evolve the Risk tech roadmap by gathering and summarising demand across the business.
- Partner with cross-functional teams (e.g. Amazon Connect Engineering Compliance) to prioritise initiatives that deliver ROI mitigate risk exposure and that align with the Banks strategic goals
- Sequence work to deliver value incrementally
Demand Shaping & Prioritisation:
- Facilitate structured collection documentation and prioritisation of use cases and business needs across Risk.
- Support the Risk team to translate Risk problems into products clearer definition of who is impacted what the underlying user needs are what success looks like
- Drive alignment of demand with other bank-wide initiatives articulating ROI and benefits to stakeholders.
Control Automation & Assurance:
- Partner with Head of Controls Testing to drive the automation of manual controls across the bank to reduce operational risk and improve assurance quality.
- Identify opportunities for scalable solutions to replace labour-intensive/manual testing processes.
Business Case & Value Realisation:
- Support teams in evaluating costings and business cases including alternative options and benefit quantification.
- Ensure initiatives have robust business cases and stakeholder buy-in to move swiftly into delivery.
Bank-wide Initiative Scoping:
- Drive scoping and early-stage shaping of major Risk-led initiatives (e.g. Collections platform) engaging the right stakeholders early to build strong cases.
Cross-functional Collaboration & Transformation Leadership:
- Act as a bridge between domain experts (e.g. Compliance Risk SMEs) and delivery squads (Product Design Tech) to co-create meaningful solutions.
- Bring a mindset of continuous discovery experimentation and iterative delivery
- Ongoing review and challenge of features to ensure appropriate use of data pipelines integration with third parties and adaptability to emerging risks.
Value This Role Will Add:
- Introduces a product mindset to Risk ensuring solutions are driven by user needs and outcomes not just regulatory requirements.
- Owns delivery of key business outcomes (not just implementation) such as reducing FC referrals improving time to resolution and increasing automation.
- Aligns technology investments with strategic business goals and enterprise priorities.
- Builds coherence across multiple Risk initiatives by setting a clear vision and roadmap.
- Accelerates delivery through upfront shaping prioritisation and clarity of requirements and outcomes.
- Elevates the Risk teams influence across the bank by clearly articulating the value and rationale of initiatives.
Qualifications :
- 3 years of experience in product management ideally in the financial services or fintech industry.
- Proven track record of launching and managing successful digital products.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Excellent communication and interpersonal skills with the ability to build strong relationships across teams.
- Experience with agile methodologies and tools such as JIRA Trello or similar.
- A passion for innovation and a deep understanding of customer needs and market trends.
Additional Information :
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns mental wellbeing and more general queries around family work housing and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle - Its important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when youre enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution - Were focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
