Job Description
Job Title: Depot Manager
Location: Ashby-De-La-Zouch
Hours: Full-time flexibility required (typically Monday to Friday with occasional out-of-hours)
Salary: Up to 50000 (dependent on experience)
Benefits:
- Company pension
- Generous holiday allowance with the option to buy/sell days
- Retail discounts & employee recognition awards
- Life assurance
- 24/7 employee assistance programme
About the Role:
Leadership Its a People Thing
Are you a hands-on leader who thrives on making operations run smoothly keeping customers happy and supporting your team to succeed This is a fantastic opportunity to manage a busy depot at the heart of a leading national equipment rental provider.
As Depot Manager youll be responsible for overseeing all depot functions - including operations yard logistics and critically the Hire Desk. Youll lead a multi-functional team to deliver an efficient safe and customer-focused hire service. Youll take ownership of performance compliance service delivery and team development - ensuring every customer interaction reflects the high standards expected.
Key Responsibilities:
- Lead support and develop the full depot team including Hire Controllers yard staff and drivers
- Take day-to-day responsibility for hire desk operations - ensuring enquiries bookings off-hires and customer service are managed effectively
- Ensure smooth and timely coordination of equipment deliveries collections and servicing
- Manage depot performance across key areas: safety service profitability compliance and customer satisfaction
- Build strong customer relationships and work collaboratively to meet their needs and maximise retention
- Maintain high standards across yard operations including equipment readiness cleanliness and compliance
- Ensure health & safety procedures and risk assessments are in place followed and reviewed regularly
- Monitor hire fleet availability and proactively manage shortages or service issues
- Liaise with central teams (transport engineering finance etc.) to coordinate depot activity and resolve issues
- Track KPIs identify areas for improvement and lead change initiatives to drive operational excellence
About You:
- Proven experience in depot branch or site management - preferably within equipment hire construction or logistics
- Strong leadership skills with a track record of managing teams and delivering results
- Experience overseeing or working closely with a hire desk or customer service team
- Commercially aware with the ability to manage budgets spot efficiencies and drive performance
- Confident in health & safety responsibilities and compliance management
- Excellent communication organisation and problem-solving skills
- Comfortable working under pressure and managing multiple priorities
- IT literate - proficient with Microsoft Office and hire management systems (e.g. Syrinx Insphire or similar)
About the Company:
This position is with a leading national equipment rental company supplying high-quality solutions to sectors including construction infrastructure industrial and events. Known for its people-first culture the business offers rewarding careers structured progression and a supportive working environment. They are proud to promote inclusivity wellbeing and equality and are dedicated to ensuring every employee feels safe valued and recognised.
Required Experience:
Manager