Snr Manager Account Management

ASM is a leading global supplier of products services and materials for semiconductor processing. For more than half a century innovation has been at the core of everything we do. Our smart ambitious people are dedicated to creating cutting-edge solutions for the worlds leading semiconductor providers. Every day we push the development of next-generation computer-chip technology always staying a few steps ahead of whats next.

The talented enthusiastic people at ASM are just like you: dedicated to improving peoples lives and unlocking new potential. With our collaborative approach to R&D we advance key semiconductor technologies and platforms like ALD epitaxy PEALD PECVD and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year our innovations help to make chips smaller faster and more fact you will find our technology in every aspect of modern life: in AI medical equipment 5G smartphones autonomous driving and more.

Senior Manager Account Management

Responsibilities

The Senior Account Manager reports to the Corporate Director and GM of Sales and Service and is responsible for a Key Customer product line sales and customer level product satisfaction. The position is responsible for the growth product penetration and viability of ASM Front-End Business products worldwide. To accomplish these responsibilities the Account Manager will lead the Program Management team and work with the ASM Business Units to oversee ASM interests in marketing sales and pricing; process performance; hardware/software performance and product evolution.

Job Summary

The primary responsibility for the role is to coordinate and lead the selling of ASM products (sales and upgrades) developing and maintaining relationships with and ensuring business continuity is established and sustained for product lines at a Key Customer.

The Senior Account Manager position requires heavy engagement with the customer and the ability to drive strategic account management concepts with the customer. It requires the ability to successfully establish relationships within the Key Customer account to sell complex technical solutions. It also requires the abilities to provide leadership to the Account Managers Business Unit personnel and maintain contact with high level personnel at the customer to influence the need for ASMs value added product solutions. The position requires successful interaction with a multiple of internal product divisions and support organizations for successful support of a Key Customer. The Senior Account Manager will be responsible for the development of an account plan and strategy that enhances ASMs ability to engage in future technology collaborations enable incremental sales of our existing product offerings and support up-selling efforts in our installation base at a Key addition the following responsibilities are required:

• Compliments our safety first culture throughout the organization
• Represents the product lines as the senior point of contact and commercial interface with the customer
• Maintains a technical proficiency to anticipate customer requirements and applications for future business
• Prepare sales and business plans with recommendations to product lines for development opportunities
• Participates in the development of the product lines annual forecast and sales strategy
• Manages order book and forecast for the applicable product lines
• Manage tool configurations prior to and after shipment
• Manages resolving commercial issues in the customer working groups
• Works with hardware process and software engineering to ensure project requirements are being met.
• Primary owner for all contractual and commercial issues between ASM and customer
• Assists Site management in contract interpretation and the resolution of product related commercial events
• Thinks strategically with the demonstrated ability to implement tactics
• (Travel: 30-80% domestic and international)

Education

BS in Technical Discipline

Experience

• 10 years in Account Management Sales or related Sales support activities in the Semiconductor Capital Equipment Industry
• Account management or Sales support experience required
• Project management experience required
• CRM and SAP experience preferred

Requirements:

• Min 10 years of experience in the semiconductor/capital equipment
• You are adept at thinking strategically organizing and illustrating those thoughts and translating plans into action
• You possess the ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment
• You have creative problem-solving skills including negotiation and conflict resolution skills.
• Youre energetic collaborative and proactive; a leader who can positively and productively impact both strategic and tactical finance and administration initiatives
• You have solid knowledge and experience in semiconductor / capital equipment industry.
• You are a team player and can work well in a multicultural International environment.

Skills:

• Excellent verbal and written communication skills in Japanese and English. Ability to prepare and deliver effective technical sales presentations to all levels of management.
• Thorough understanding of semiconductor processing and knowledge of technical equipment operation.
• Effective application of sales and marketing theories and principles.
• Analysis and evaluation of market conditions and business trends.
  

At ASM we are committed to supporting our people enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives we enable a culture of continuous exploration and adoption of new ideas. At every step we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM find us at and on LinkedIn Facebook Instagram and YouTube.