Job Description
Job Title: SME Account Handler
Location: Sheffield
Salary: 30000 - 35000
PURPOSE OF ROLE
Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients typically handling premiums up to 10000. This role involves assisting clients with general cover enquiries renewals mid- term adjustments obtaining quotations and invoicing of premiums. To be a success in this role you will have a passion for providing excellent service to your clients.
OVERVIEW
- Undertake market exercise to establish most competitive terms available
- Obtain renewal terms and present to client
- Issue renewal documentation in line with contract certainty
- Ensure premiums are collected prior to the commencement of cover and in line with
- Handle all queries whether written or by telephone in a professional manner and process effectively in line with service standards
- Record all relevant information correspondence and documentation on Acturis and make effective use of the diary system
- Produce accurate and professional documentation at all times using relevant
- Process adjustments in line with procedures including notification to insurers issue of revised documentation and collection of additional premium
EXPERIENCE AND SKILLS
- Must have a minimum of 2 years experience dealing with SME or commercial clients
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Excellent client service skills
- Good negotiation and broking skills
- Excellent oral and written communication skills
If you have the relevant experience or know someone that does please contact me now onor email us at