Secure IT Service Management Inc. a subsidiary of Paragone Solutions Inc. is seeking a Sr. Cloud Engineer to join our team. This is a remote position. The ideal candidate will have extensive knowledge and expertise with Microsoft Azure Office 365 (O365) and Microsoft Intune. This role will assist the Managed Services team in solving complex issues within Azure Government Cloud infrastructures that involve using Microsofts core business applications.
Responsibilities:
Work with various teams to develop target state cloud architecture as well as planning for ongoing cloud technology optimization.
Respond to critical incidents and resolve issues related to ADFS SAML Site-to-Site VPNs Azure Virtual Desktop RDS Certificates Windows/Linux and many more technologies.
Engineering support relating to technical issues involving Microsofts core business applications and operating systems (Active Directory Azure Cloud Office 365 Business Central/Dynamics etc.).
Architect solutions for customers adhering to security and compliance requirements for CMMC and NIST standards.
Execute multiple types of migrations (Exchange SharePoint Server File Share etc.).
Create processes and procedures around MSP operations and recurring technical problems.
Document system configurations and build standards for client environments.
Communication with clients as required: keeping them informed of project progress impending changes and agreed upon outages.
Responsible for enhancing customer relations and driving opportunities for new solutions.
Continuous education expansion and refinement of technical knowledge and credibility through industry standard certifications.
Responsible for entering all time and expenses as they occur.
Requirements:
7-10 years of experience supporting mission critical infrastructure services at an MSP or a combination of education and experience.
5-10 years of experience managing production Windows environments with minimum 4 years in Azure.
Excellent troubleshooting technical problem-solving and communication skills.
Ability to facilitate the process of gathering requirements and providing alternative cloud infrastructure architecture options.
Experience working with Virtual Machines Azure Site Recovery Azure Functions Azure Automation Accounts App Service Scale Sets Azure DevOps Azure Policy Azure Monitor Azure Backup Azure Storage Application Gateway Azure DNS Load Balancer.
Experience with networking and web standards such as DNS DHCP TCP/IP HTTP web security mechanisms proxies firewalls & application delivery controllers.
Proficient in creating complex automation scripts in PowerShell.
Strong understanding of cloud computing and hands-on experience of migrating workloads to Azure.
Ability to work in a team and communicate effectively.
SecureITSM a subsidiary of Paragone Solutions Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
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