Regional Payment Manager EMEA
Regional Payment Manager EMEA
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1 Vacancy
Job Description
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
R&D OperationsJob Sub Function:
Clinical Trial Project ManagementJob Category:
ProfessionalAll Job Posting Locations:
Beerse Antwerp Belgium Prague CzechiaJob Description:
J&J is recruiting for a(n) Regional Payment Manager EMEA located in Czech Republic France Belgium or UK!
Caring for the world one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day throughout the world!
As the Manager Regional Payments Lead you are responsible to own the local region site for Contract & Compliance Services (CCS). Manager and team are responsible for providing support around and related to Clinical Trial Management System (mCTMS) and procurement system payment issue resolution (concierge-service) by leveraging Global Shared Services. Manager has oversight of regional efficiency payments and study level payment reconciliation (non-site facing).
Responsible for the training of new CCS Payments Coordinators. Provides training to study teams relating to payment support and processes. Acts as liaison among colleagues within CCS and study teams to assist with complex issue resolution and/or mentorship as needed. Responsible for the management of the end-to-end investigator/site payment processes and payment calculations including populating CTMS visit templates suppliers purchase orders payment and clinical trial payments.
Key Responsibilities:
- The focus of the job owner is to take on Process Ownership for below all processes regarding CCS and drive continuous improvement.
- Help with issue resolution of failed payments as appropriate for the region including Purchase Requisitions (PR) and work with the other regions counterparts where necessary as it relates to global payments.
- Train study teams regarding payment and issue resolution support that can be provided and regarding the specific processes.
- Acts as a liaison among colleagues within CCS including Clinical Grant Administrators (CGA) and study teams including Local Trial Managers (LTM) and Global Trial Managers (GTM) to assist with complex issue resolution and/or provide guidance related to payments.
Technology:
- High level of insight of knowledge of various CCS systems including but not limited to mCTMS Ariba Ap2ple RAVE etc.
People:
- Train new CCS team members on specific processes and technology.
- Full people management responsibility including performance and development. (Global team - virtual environment)
- Attract and develop talent to enhance the teams effectiveness. May include people management responsibility including performance and development. (Global team - virtual environment)
- Develop talent to improve the teams efficiency
Qualifications
Education:
- Bachelors degree or equivalent.
Experience and Skills:
Required:
- Must have a solid understanding of the clinical payment processing with 4 years of payment experience Ability to work effectively in cross functional teams
- 7-10 years experience and/or equivalent proficiencies in pharmaceutical industry/clinical research. Strong and proven analytical and problem resolution skills
- Ability to demonstrate innovative spirit have strong interpersonal skills and ability to accomplish substantial tasks with minimal supervision. Able to reason both abstractly/conceptually as well as practically
- Able to operate both at the local level and globally and connect easily at various levels in the organization. Possess strong team building skills including collaboration communication knowledge sharing in a virtual and global environment.
- Proven understanding of PCs (MS Office suite at a minimum) SharePoint intermediate presentation skills Excellent communication skills (both oral and written). Familiarity with healthcare compliance and other relevant guidance (HIPAA FCPA Safe Harbor etc.) is preferred
- Previous experience working in virtual teams preferred
Decision-making and problem-solving
- Follows standard Procurement policies and procedures for multiple departments geographic areas client groups or projects
- Work is performed with oversight by the Sr Manager but the expectation that the individual can work independently on their own. Able to work independently as well as in a collaborative team environment
Other:
- Fluency in English required and Travel Percentage: 10 - 15%
For more information on how we support the whole health of our employees throughout their wellness career and life journey please visit .
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law.
We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Required Experience:
Manager
Employment Type
Full-Time
