In this position you will: - Design and implement scalable programs tools and processes to support global field sales teams to operate innovate and grow impact- Build execute and manage detailed project plans to support pilots projects and strategic initiatives- Influence and collaborate with geo teams across Apple to understand business needs document requirements and deliver solutions that work across markets- Partner with the training team and other cross-functional teams to develop content that supports skills development and inspires field teams to grow Apple business at channel retail stores- Identify and lead areas of improvement and optimization for systems and tools for managing staffing deployment and activities- Create guides and playbooks to support programs so they can be consistently executed in all regions- Stay up to date on market trends customer needs and competitive landscape to inform new programs and enhance existing initiatives
Typically requires a minimum of 8 years of related experience
Significant project/program management experience with a track record of leading complex cross-functional projects
Experience working with data in Excel and Tableau to analyze trends develop insights and identify opportunities to drive business decisions
Ability to work in a fast-paced global and continuously evolving environment
Outstanding communication and presentation-building (e.g. Keynote) skills
Strong collaboration relationship building skills and the ability to influence across a variety of cross-functional and multi-directional partners
Proficiency in project management frameworks and tools (e.g. Wrike)
Bachelors degree or equivalent experience
Global experience is highly preferred
Background working in a Channel Retail and/or Field Sales environment is a plus
Deep expertise in strategy development process design and implementation
Comfort navigating ambiguity with the ability to aggregate information from multiple sources to formulate a cohesive strategy or direction
Forward-thinking approach and tenacity to anticipate risks prior to escalation and proactively drive towards a solution
Expert organizational skills and attention to detail
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