Senior Information Officer

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Job Profile:

Job Duties:

The Senior Information Officer (SIO) provides strategic leadership and operational oversight for all information technology functions at UWSuperior and represents the campus at the University of Wisconsin System level. The SIO leads a collaborative leadership team of Information Technology (IT) directors and managers that are responsible for key areas including infrastructure and security application development information security portfolio management technology purchasing and user support.

Working in partnership with these directors and managers the SIO ensures that IT strategies resources and services align with and advance the Universitys mission and goals. The SIO fosters innovation drives institutional technology initiatives safeguards the Universitys data and systems and manages budgets. This position works directly with campus constituents to evaluate needs and determine appropriate solutions. This role blends high-level strategic vision with select hands-on contributions in the successful candidates areas of expertise.

Key Job Responsibilities:

• Performs manager functions and typicallymanages through subordinate managers

• Advises institutional or divisional leadership on information technology operations and business models

• Determines long-term institutional information needs and develops overall strategy for information needs and approach to integration ability including systems development and hardware acquisition

• DevelopsIT strategic plans and ensures alignment with non-IT mission

• Serves as theliaisonrepresenting the intereststo internal and external stakeholders

• Develops and audits thebudget

• Exercises supervisory authority including hiring transferring suspending promoting managing conduct and performance discharging assigning rewarding disciplining and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Develops operating policies and procedures to comply with regulations institutional policies andobjectives

• Develops anddirectsstrategic information technology planning initiatives and establishesobjectives to ensure appropriate use of financial administrative staffing resources and alignment with the strategic plan

• Serves as a leader to assure integrity of organization data proprietary information and related intellectual property through information security and access management

Business Title: Senior Information Officer

Department: Administration and Finance Technology Services

Reports to: Vice Chancellor for Administration and Finance

Full-Time: 100% Limited Ongoing Annual (12-month) one vacancy

Administrative Operations

• Exercise supervisory authority including hiring mentoring managing conduct and evaluating staff performance.
• Provide support and direction to staff in accomplishing service goals and completion of projects.
• Lead and influence organizational change and innovation with new approaches to technology.
• Develop and direct technology related strategic planning initiatives and provide solutions to support the campus overall strategic plan. Regularly communicates with department managers and University leadership to ensure resources are utilized to meet strategic goals and objectives. DevelopsIT strategic plans and ensures alignment with the Universitys mission and strategic plan.
• Lead analysis of the universitys current and future IT environment to detect critical deficiencies and recommend solutions for improvement to support academic and business priorities and opportunities.
• Determine long-term institutional information needs and develop an overall strategy for information needs and approach to integration ability including systems development and hardware acquisition.
• Develops operating policies and procedures to comply with regulations institutional policies andobjectives.
• Serves as theliaisonrepresenting the interestsof the University to internal and external stakeholders.
• Advises institutional and divisional leadership on information technology operations and business models.
• Draft policies procedures and standards that support the campus IT infrastructure.
• Keep current on technology trends affecting higher education and emerging technology risks/threats.
• Responsible for data privacy/protection and compliance with applicable federal and state regulations.
• Communicate with campus constituencies regarding technology related issues.
• Oversee and manage Technology Services departmental budgets.
• Attend UW System meetings representing UW-Superior.

Project Management

• Responsible for securing and managing a project management solution for the University.
• Delegate projects as appropriate.
• Oversee the development of project task plans estimates and schedules with Technology Services staff.
• Assist in the design and development of computing and network service decisions and the adoption of new systems and services.

User Support Operations

Technology Help Desk

• Supervise mentor and support the IT Director II position to provide budget to ensure the scheduling of all staff and student employees to the Help Desk. Support cross-training efforts identification of problems provide direction answers and resolution to a wide range of information and instructional technology problems and questions dealing with software hardware and connectivity.
• Ensure all IT requests for assistance are ticketed and tracked maintain customer information on problems and resolution in the Help Desk issue tracking system.
• Document problems and solutions and collaborate with relevant campus units for additional support to help prevent similar problems from occurring in the future.

Outreach and Training

• Supervise mentor and support the IT Portfolio Manager to support the use of application software or technology equipment by faculty staff and students; assists users in learning and using software applications or equipment.
• Supports ongoing and new communications and training strategies in providing technology training to campus technology users.
• Investigate emerging technologies and make recommendations in support of teaching and learning initiatives. Supports ongoing and new communications and strategies.

Maintenance and Management of Solutions

• Supervise mentor and support the Technology Leadership Team to analyze problems research and provide solutions to new information and instructional technology needs; work with users to identify needs; research and communicate recommended solutions.
• Communicate regularly with other Technology Services staff to exchange business intelligence and ensure a coherent consistent approach to customer support.
• Lead the utilization of tools such as process automation and AI to enhance University operations and business practices/processes.
• Support application development and the Student Information System (SIS).

Network Operations

System Integrity and Security

• Supervise mentor and support the Director of Infrastructure and Security and the Director of Information Security to ensure the security of the campus network and information systems. This includes ensuring the confidentiality integrity and availability of institutional data and proprietary information including personally identifiable information (PII) and protecting against anticipated threats or hazards to the security of systems and information as well as protecting against unauthorized access to systems and information that could result in substantial harm or loss.

• Participate in the Technology Information Security Council to assist in the development of system wide security solutions policies and procedures; respond to and document on campus security incidents; maintain compliance with UW System information security polices; develop campus information security policies and procedures.
• Responsible for the overall operation of the campus telephone and data network along with server infrastructure and security.
• Provide short-term and long-term strategic planning for network services; develop rotation/replacement plan for campus hardware and software; provide planning and management of network bandwidth to ensure optimal performance for the computing needs of the campus and ongoing research projects.

Application Development

• Collaborate with the Director of Application Development to standardize development framework for custom applications.
• Ensure secure coding and practical naming conventions are established.
• Participate in discussions to improve best practices and workflows.
• Ensure custom applications are secure and maintained to meet UW System security policies.
• Participate in discussions to standardize programming languages and platforms.
• Participate in PeopleSoft Software as a Service (PSaaS) vendor demonstrations and selection based on requirements and recommend affordable solutions.
• Ensure automation aligns with University goals and initiatives.

Professional Development and University Service

• Participate in activities such as workshops conferences classes and self-instruction to stay on top of the latest developments and technical advances in the industry.
• Serve on University committees as applicable.
• Maintain knowledge of campus technology strategies and standards through active participation in campus user groups and committees.

Miscellaneous

• Provide backup to members of the Technology Operations team.
• Maintain relationships with Technology Services vendors.

Other Duties:

• Complete required trainings and professional development as assigned.
• Other duties as assigned.

Knowledge Skills and Abilities:

• Knowledge of Microsoft Windows MacOS and mobile operating systems like iOS and Android.
• Knowledge of computer hardware and software installation maintenance and support.
• Knowledge of the importance and role of cybersecurity in higher education.
• Knowledge of artificial intelligence (AI) and its role in higher education.
• Ability to analyze the advantages of new technologies and select the most appropriate and economical technology to satisfy business needs and service goals.
• Knowledge of tools and technologies for network threat detection risk analysis and alignment with modern cybersecurity standards and best practices.
• Demonstrated skill with project management principles methods and practices.

• Knowledge and possession of high professional standards and a personal code of ethics characterized by honesty integrity openness and fairness.
• Ability to communicate effectively both verbally and in writing; skilled in organization and planning setting priorities follow-through creative problem solving and flexibility in dealing with multiple tasks.
• Ability to work cooperatively and collaboratively.
• Ability to communicate and establish relationships with students faculty and staff of diverse backgrounds.
• Effective leadership and teamwork skills; ability to resolve conflicts in a collaborative and proactive approach.
• Strong commitment to customer service.
• Ability to drive a vehicle for the purpose of conducting university business and meet the criteria for operation of state-owned-vehicles Policy 615

Required Qualifications:

• Bachelors degree in a related field
• Five years of senior leadership experience or progressively increasing supervisory responsibility
• Valid drivers license

This position is currently ineligible for H1-B sponsorship. A qualification for this position includes independent eligibility to work within the United States upon hire date.

Desirable Qualifications:

• Masters degree in a related field
• Ten years of senior leadership experience or progressively increasing supervisory responsibility
• Experience in higher education

Compensation & Benefits: Salary range for this position is: $110600 - $120000 annually. This position offers a comprehensive benefits package including generous paid time off competitively priced health/dental/vision/life insurance tax-advantaged savings accounts and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits please see: Date: As soon as possible

Contact Information:

For additional information about UW-Superior visit ;

For additional information about this position contact Debra Seguin at .

Application Process:

Review of all complete applications will commence at 8:00am on September 15 2025 and will continue until the position is filled.

How to Apply:

Please click the Apply button to begin the application process or visit You will be required to log in or create a Workday account to continue.

As part of the application process you will be required to upload:

1.) Cover Letter highlighting skills and experience related to the position description

2.) Resume

3.) Unofficial transcripts of all degrees earned

UW-Superior A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing except that the identities of final candidates must be revealed upon request. According to the Attorney General final candidates under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics review the Annual Security Report or contact the University Police Department Safety at for a printed copy.

EEO Statement

Qualified applicants will receive consideration for employment without regard to color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.