Advisor, Application Support

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Job Title

What does a successful Business intelligence analyst do at Fiserv

A Business Intelligence Analyst uses data analysis tools and techniques to support informed business decision-making. They collect large volumes of data from multiple sources process it and analyze it to identify patterns trends and actionable insights. These analysts present their findings through reports dashboards and visualizations to aid strategic planning and decision-making.

Key responsibilities include developing predictive models evaluating performance and conducting data mining. Business Intelligence Analysts are expected to improve operational efficiency identify growth opportunities and deliver valuable insights

What will you do:

• Data Collection & Integration:Gather data from diverse sources such as external APIs spreadsheets and databases. Ensure consistency and accuracy by cleaning validating and preparing data for analysis.
• Data Analysis & Interpretation:Apply data mining techniques and statistical methods to analyze large datasets. Identify trends patterns and actionable insights that support informed business decisions.
• Reporting & Visualization:Use BI tools like Tableau Power BI or QlikView to design and manage reports dashboards and visualizations. Present data findings clearly and effectively to stakeholders.
• Performance Evaluation:Monitor key performance indicators (KPIs) and other metrics. Provide analysis and recommendations to enhance business performance.
• Forecasting & Predictive Modeling:Develop and maintain predictive models to anticipate future trends and developments. Leverage historical data to support strategic planning and decision-making.
• Collaboration & Communication:Work closely with stakeholders including executives managers and product leads to understand data needs. Communicate findings and insights effectively across teams.
• System & Tool Management:Administer and optimize BI tools and systems to ensure efficient data analysis and reporting. Stay updated on the latest BI technologies tools and best practices to enhance capabilities.
• Problem Solving & Troubleshooting:Identify and resolve data-related issues inconsistencies and conflicts. Continuously improve workflows and data processes to ensure reliable and accurate analysis.

What you will need to have:

• Bachelors degree in computer science information technology data science or statistics with 8 years of relevant work experience
• 5 years of experience in data analysis techniques including data mining statistical modeling and data visualization.
• Strong knowledge of database concepts data warehousing andquery languages like SQL.
• Experience with business intelligence tools such asTableau Power BI and QlikViewfor data visualization and reporting.
• Familiarity with programming languages likeSQL Python and Rfor data manipulation and analysis.
• Understandingdata modeling principles to organize and structuredata effectively..

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.