Amazon Japan is seeking a Program Manager to join our External Fulfillment Tech team within the Operations Earths Most Customer-Centric Company Amazon Japan relentlessly pursues customer convenience even amid rapid business growth. External Fulfillment (EF) processes and ships customer orders through logistics centers operated by manufacturers wholesalers and third-party logistics providers (3PL) rather than through Amazons own Fulfillment Centers. Specializing in large heavy and temperature-controlled items the EF service expands product selection while maintaining Amazons signature fast delivery speeds. The EF team drives company growth by continuously optimizing operations and enhancing the customer shopping experience through this innovative fulfillment solution. This position involves working on improving logistics productivity and quality through mid to long-term system improvements new system projects and daily troubleshooting of business systems including Warehouse Management System (WMS).
Key job responsibilities EF Tech
EFWMS
30% 30% 20% 20%
The EF Tech team is part of the Operations organization. Rather than developing systems within the team we serve as a liaison with internal system development teams. We communicate system-related requests from Operations negotiate with development teams and ensure successful implementation of solutions.
In mid to long-term system improvements and new system projects you will organize tasks leading up to implementation while coordinating with development and operations departments and manage project progress. Project management skills to resolve conflicts between stakeholders are essential for advancing projects.
You will work on problem-solving for WMS issues reported from EF sites while maintaining communication with overseas system development departments. To resolve these issues you need the ability to understand various system flows and logic involved in product ordering and warehouse operations from receiving to shipping.
As systems continuously evolve you must be self-driven and willing to learn continuously by investigating other departments systems confirming with respective personnel and testing operations. Additionally you need strong communication skills to gather information from on-site staff to understand actual conditions and effectively convey this information to overseas development departments.
Time Allocation: 30% New system implementation projects 30% System troubleshooting and support 20% Existing system improvement projects 20% New site launch projects
A day in the life A day in the life
/
Flextime Work System *No core hours required *Standard hours: 9:00 AM - 6:00 PM (8 working hours per day weekends and public holidays off)
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.