Workplace Experience Specialist
Workplace Experience Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
How youll add value:
- Support day-to-day needs for the R365 Mexico team providing effective and timely solutions. Escalate questions as needed to ensure appropriate resolution.
- Proactively identify opportunities to streamline processes and improve the employee experience.
- Support the employee onboarding and offboarding including new hire orientation records entry and updates and terminations.
- Create and update knowledge base articles to ensure our internal processes are documented and up to date.
- Oversee the submission and tracking of monthly and ad hoc invoices to ensure timely and accurate payments.
- Serve as the primary point of contact between the company and building management for all facilities-related matters.
- Coordinate employee access to the building including managing security badges key cards and visitor registration.
- Support onboarding and offboarding processes related to workspace access and security credentials.
- Address and escalate facilities issues (e.g. maintenance cleaning HVAC) with property management in a timely manner.
- Monitor shared co-working space usage and ensure it meets employee and operational needs.
- Communicate facility updates closures and procedures to relevant employees and stakeholders.
- Maintain supplies and equipment for shared spaces ensuring functionality and cleanliness.
- Collaborate with IT and HR to ensure workspace readiness for new hires or team changes.
- Coordinate in office events and create a fun and engaging work environment for the team.
What youll need to be successful in this role:
- 3 years of experiencein workplace or office coordination facilities or related administrative support roles
- Proficient in Microsoft Office tools
- Experience using HR Systems to manage employee data and processes. Experience with Workday is a plus.
- Experience managing the day-to-day operations of an office space
- Experience managing vendor relationships
- Excellent English written and verbal communication skills; ability to communicate clearly with peers and employees
- Must be process oriented with a focus on continuous process improvement
- Experience auditing data to ensure data integrity
- Experience building out process workflows SOPs and other process documentation
Required Experience:
Unclear Seniority
Employment Type
Full-Time
