Assistant Director of Housing Operations
Assistant Director of Housing Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Department:
Housing and Residence Life
Requested Start Date:
October 1 2025
Salary:
Up to $54033.00 commensurate with experience
Normal Work Schedule:
8:00 am - 4:30 pm Monday - Friday with the flexibility to work nights and weekends as needed or during emergencies and on-call rotation with senior leadership
Job Summary:
The Assistant Director of Housing Operations plays a key leadership role in the daily management and long-term planning of on-campus housing services. This position oversees all aspects of housing operations including room assignments housing software systems occupancy management housing applications and collaborates with the residence life staff on the coordination of move-in/move-out processes. The Assistant Director of Housing Operations ensures high-quality residential experience that supports student success wellness and community engagement.
Duties and Responsibilities:
- Oversee the daily operations of the housing assignment process including room selection occupancy tracking waitlists and roommate matching.
- Manage and maintain housing software systems (e.g. Banner Adirondack RoomSync) ensuring accurate data and efficient workflows.
- Lead and coordinate semesterly move-in/move-out logistics in collaboration with the Assistant Director of Residence Life with campus partners (e.g. Capital Planning Public Safety Orientation Admissions Financial Aid Dean of Students).
- Assist the Senior Director with the development and implementation of housing policies procedures and contracts in alignment with institutional goals and legal compliance.
- Oversee fee waiver requests eviction process lease buyout requests and exemption requests.
- Conduct a billing audit each semester to ensure housing/meal plan charges and transactions are correct.
- Supervise and support professional and/or student staff involved in housing operations in maintaining accurate rosters and reconciling occupancy.
- Monitor housing occupancy and provide reports analysis and projections to inform strategic planning and revenue management.
- Serve as a liaison with Assistant Director of Residence Life in conjunction with Capital Planning and Facilities and IT to address maintenance cleanliness and technology issues within residence halls.
- Act as backup to the Assistant Director of Residence Life for support operations (e.g. work orders pest control laundry)
- Assist in managing housing marketing and communications plans including parent and family portal website content Jax State Housing email shared folder social media campus visit events (e.g. Preview Day Orientation Admitted Students Days) and printed materials.
- Serve as Housing liaison to special interest groups (e.g. Fraternity and Sorority Life Athletics Honors and International Programs)
- Support crisis response and emergency planning within the residential community.
- Participate in on-call duty rotation with senior departmental leadership.
- Assist in the overall operations of the Housing Operations and Residence Life Office.
- Participates in department division and university committees as assigned.
- Complete special projects assigned by the Senior Director.
- Perform other duties as assigned.
Required Minimum Qualifications:
- Bachelors degree
- Strong organizational analytical and communication skills.
- Ability to work collaboratively with diverse campus stakeholders.
- Commitment to student development in residential experience.
Preferred Qualifications:
- Masters degree in Higher Education Student Affairs Business Administration Communications or related field
- Minimum 35 years of experience in campus life and/or college housing/residential life with at least 12 years of operational oversight.
- Demonstrated experience with housing software platforms (e.g. Banner Adirondack Roompact RoomSync).
- Familiarity with ADA compliance fire/life safety standards and housing accommodations.
- Experience with budget oversight or revenue tracking in a housing context.
- Supervisory experience with full-time or graduate-level staff.
Required Documents:
- Cover Letter
- Resume
- Unofficial Transcripts (official required upon hire)
Employee Benefits:
JSU strives to provide a great quality of life to our employees through an attractive competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:
- Retirement Plans
- Alabama Teachers Retirement System (TRS)
- RSA-1 Deferred Compensation
- 403-B Retirement Annuity (TIAA)
- Health Insurance
- Medical (PEEHIP)
- Optional plans: vision dental flexible spending plan dependent care cancer and hospital indemnity
- Long-term disability and life insurance
- Tuition assistance
- Paid and unpaid leave
- Employee Assistance Program
- Prescription assistance
For additional information regarding benefits please visit our website.
Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act the Jacksonville State University Police provide information on crimes statistics crime prevention law enforcement crime reporting and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age genetic information national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Director
Employment Type
Full-Time
