Colleague Experience Specialist
Colleague Experience Specialist
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Job Description
Overview
This is a 12 month FTC position
Were Kingfisher A team made up of over 74000 passionate people who bring Kingfisher - and all our other brands: B&Q Screwfix Brico Depot Castorama and Koctas - to life. Thats right were big but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And thats where you come in.
At Kingfisher our customers come from all walks of life and so do we. We want to ensure that all colleagues future colleagues and applicants to Kingfisher are treated equally regardless of age gender marital or civil partnership status colour ethnic or national origin culture religious belief philosophical belief political opinion disability gender identity gender expression or sexual orientation.
We are open to flexible and agile working both of hours and location. Therefore we offer colleagues a blend of working from home and our offices located in London Southampton & Yeovil. Talk to us about how we can best support you!
We are recruiting for a dedicated Colleague Engagement Specialist on a 12 month fixed term contract basis to develop and implement listening and engagement plans across our Kingfisher Group this pivotal role youll harness colleague insights and data to help shape Kingfisher as a truly Great Place to Work evolve and own our engagement survey approach and support managers in turning feedback into real actions that make a difference as well as driving the delivery of colleague experience and engagement initiatives that make a real difference.
Whats the job
- Own and evolve our engagement survey approach making sure it runs smoothly and regularly. Be the go-to expert to help us get the most out of our tools.
- Help managers understand feedback and turn it into meaningful action that drives ongoing improvement.
- Keep teams updated with key findings and recommendations tailored to different audiences. Create clear compelling reports that highlight what were hearing from colleagueseasy to read share and act on.
- Bring in fresh ideas and best practices from other organisations networks and forums to keep us learning and improving.
- Act as the subject matter expert for all things engagement within the GF People Team.
- Work closely with the wider GF People Team and Peoples Forum to identify colleague experience initiatives that respond to our colleague listening and engagement insight helping build a positive inclusive workplace.
- Use data (like PEAKON) and insight from partnering with our GF People Forum to highlight what matters most to our people and help shape our Great Place to Work strategy.
What youll bring
- Demonstrable project management experience
- Proven success of collaborative working with a range of colleagues and teams
- Experience using a range of innovative approaches to employee engagement Experience of evaluating data and translating trends into actionable and measurable interventions
- Strong proficiency in Microsoft Office applications
- Highly collaborative and open to listening to other peoples views
- Strong communication networking observational and interpersonal skills
- Understanding of employee engagement survey methodology & external market engagement insights
Be Customer Focussed constantly improving our customers experience
- I listen to my customers
- I use available data to help make decisions
Be Human acting with humanity and care
- I do the right thing
- I am respectful
Be Curious thrive on learning thinking beyond the obvious
- I build and share new ideas
- I try new things and share my learnings
Be Agile working with trust pace and agility
- I have courage to be creative
- Done is better than perfect I aim for 80/20
Be Inclusive acting inclusively in diverse teams to work together
- I embrace allyship
- I have self-awareness and a desire to learn
Be Accountable championing the plan to deliver results and growth
- I own my actions
- I understand the Kingfisher plan and how it relates to my role
At Kingfisher we value the perspectives that any new team members bring and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return we offer an inclusive environment where what you can achieve is limited only by your imagination! We encourage new ideas actively support experimentation and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested Great apply now and help us to Power the Possible.
#LI-KB1
Required Experience:
Unclear Seniority
Employment Type
Contract
