(Senior) Application Engineer(China & Korea)
(Senior) Application Engineer(China & Korea)
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Job Description
- Technical Support & Solution Development:
- Act as the primary technical contact for feeding units handling systems and electric automation solutions guiding customers in product selection system design and fixing.
- Develop tailored solutions to address specific client-needs considering operational requirements environmental conditions and budget constraints.
- Work alongside the sales team to build compelling technical presentations proposals and product demonstrations.
- Application Engineering & Product Expertise:
- Serve as a domain authority for feeding unit handling and automation systems advising on applications and standard methodologies.
- Conduct site visits to evaluate customer needs assess existing setups and provide recommendations for improvements or new installations.
- Communicate successfully to customer regarding feeding system concept/ user documentation including system specifications wiring diagrams configuration manuals and fixing guides.
- Independently configure handling system/electrical motion concept using SolidWorks and system cycle time calculations as well as quotations.
- Customer Training & Support:
- Deliver training programs and workshops to customers ensuring their teams are proficient in feeding unit operation maintenance and safety procedures handling systems and electric automation.
- Develop customized training materials and user guides tailored to the local requirements of China and Korea.
- Assist customers with fixing and resolving technical issues either remotely or on-site as required.
- Project Implementation & Management:
- Support project implementation from the initial design phase to final deployment coordinating with both internal teams and customers to ensure detailed execution.
- Be responsible for the installation and testing of systems ensuring they meet both technical specifications and customer expectations.
- Work with multi-functional teams to ensure timely delivery alignment on project landmarks and high-quality project outcomes.
- Responsible for execution of FAT and if needed SAT for feeding system projects
- Product Development & Market Insights:
- Provide market feedback and insights gathered from customer interactions to product management and R&D teams assisting in future product development and innovation.
- Stay updated on industry trends driven products and new technologies within electric automation and handling systems to continually improve technical expertise.
- Multi-functional Collaboration:
- Collaborate with sales marketing engineering and product development teams to drive product adoption and meet customer needs.
- Work with supply chain and logistics teams to ensure the availability and timely delivery of productsfor customer projects.
You readily act on new challenges without unnecessary planning. You quickly and conclusively take actions in fact-changing unexpected situations. You keep a strong bottom-line orientation. You set bold goals and have high standards. You build collaboration allowing others across the organization to achieve shared objectives. You display a can-do demeanor in good and bad times.
- Bachelors degree or equivalent experience in Mechanical Engineering Electrical Engineering Mechatronics or a related technical field.
- proven ability in application engineering technical support or a similar role within the automation industry specifically with feeding units handling systems and electric automation.
- Strong technical knowledge of feeding units robotic handling and electric automation systems including hands-on experience with system design and fixing.
- Familiarity with industry standards automation protocols and safety laws in China and Korea.
- Technical expertise in feeding units handling systems and electric automation solutions
- Problem-solving and analytical skills
- Strong customer service and communication skills
- Project management and organizational abilities
- Proficiency in using CAD software PLC programming and relevant engineering tools
- Workable English skills (Reading & Writing & Listening & Speaking).
- Korean language skill is a plus.
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
- Willingness to travel frequently within the region (up to 50%) to support customer sites and project implementations.
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Employment Type
Full-Time
