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We are seeking a detail-oriented flexible and proactive person with a gift for prioritizing multiple tasks in a high-demand environment.
Who We Are:
The Safety Team at X works to safeguard the users voice in balance with on and off-platform safety risks through policy enforcement that promotes trust in X. Areas of focus include privacy government and law enforcement requests and safety advocacy.
X Safety seeks a goal-oriented focused person to join our Law Enforcement Response Team to help keep our legal process operations organized and on track. You will focus on information requests from around the world. If youre detail-oriented dedicated analytical and have a knack for managing multiple tasks efficiently apply today!
You will handle global information requests including document intake and processing.
You will work closely with Law Enforcement Response Team members in the U.S. EMEA and Singapore on prioritizing requests and ensuring consistency in the teams operations.
You will continually improve processes for efficiency and consistency.
You will join on an on-call rotation working closely with other members of the Safety team to provide timely responses to emergency requests from all over the world.
Experience in reviewing documenting and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate efficient and timely manner.
You have:
Experience processing requests for user information legal documents or other relevant background experience in law or Safety.
A collaborative and optimistic mindset.
You are:
At ease with providing clear and concise responses to time-sensitive requests
An excellent communicator and will maintain open thorough and regular communication with teammates and cross-functional teams
Flexible and can adjust accordingly to ensure team efficiency and deliverables are met
Capable of spotting anomalies or unusual patterns in requests you handle
Attentive to detail organized and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
A keen decision maker self motivated and a team player
Comfortable with navigating ambiguous policy escalations
Take ownership of every task you take on and have pride in your work
You can:
Deliver consistent high-quality work
See projects through from start to finish
Fluent in written and spoken English Korean Japanese or Portugese.
Extremely detail-oriented
Experience working with user information requests legal documents or a legal education
Exceptional communication and writing skills
Passion and enthusiasm for protecting user privacy and freedom of expression
Perseverance determination and grit; a stand out colleague
Ability to work on repetitive tasks
Availability to work on weekends. Schedule could include weekend coverage: Tuesday - Saturday or Sunday - Thursday
Preferred qualifications:
1 years in a Safety or Legal Operations role at a tech company or as a paralegal litigation support or equivalent experience
Bachelors Degree or equivalent education / experience
Working proficiency in Spanish or Portuguese or German
NOTE:
Role involves exposure to sensitive or graphic content including but not limited to vulgar language violent threats pornography and other graphic images.
Please be sure to specify all languages and level of fluency in your application/resume.
Required Experience:
IC
Full-Time